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Operations Practice Manager

1 month ago

West Bend, Wisconsin, United States Heartland Dental and Supported Offices Full time
Practice Manager of Operations

At Heartland Dental and Supported Offices, we're seeking a highly motivated and experienced Practice Manager of Operations to join our team. As a key member of our operations team, you'll play a vital role in supporting our doctors and teams in delivering exceptional patient care and experiences.

Key Responsibilities:

  • Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings, team meetings, and strong morning huddles.
  • Create alignment with the doctor through daily one-on-ones, morning huddles, and weekly touch points discussing communication, connection, and support needed.
  • Commit to serving as a business partner for the Doctor, collaborating and developing quarterly and annual financial goals.
  • Help the Doctor prioritize, plan, and block schedule for CE through Doctor Education and Leadership programs.
  • Understand the benefits and metrics of DMP and help the Doctor monitor progress.
  • Successfully onboard new team members through partnerships with recruiting and support office.
  • Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles.

Requirements:

  • Associate's or Bachelor's degree or - 5 years' leadership experience (in a professional office, hospitality, retail, banking, medical, etc.).
  • 1+ years of experience in a dental or medical setting.
  • ~1+ years of experience with insurance billing and accounts receivable.
  • ~Dentrix or other dental software experience.

What We Offer:

  • Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off).
  • Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors.
  • Access to an expansive network of mentors and networking opportunities.
  • Top-quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care.

About Heartland Dental and Supported Offices:

As the largest and one of the fastest-growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,700 supported doctors in 38 states and over 1,700 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. We're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

A tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. Heartland Dental and Supported Offices