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Service Technician

2 months ago

Alpharetta, Georgia, United States Galaxy Technologies Full time
Join Our Team as a Service Technician

We are a leading technology company, Galaxy Technologies, seeking a skilled Service Technician to join our team. As a Service Technician, you will play a crucial role in ensuring the smooth operation of our equipment and providing exceptional customer service.

Your Key Responsibilities
  • Installation and Maintenance: Install, maintain, and perform safety inspections of manual handling systems, chain hoists, and cranes.
  • Customer Support: Serve as the primary point of contact for our demanding customers in the region, providing technical support and resolving issues in a timely manner.
  • Technical Consulting: Collaborate with our team to provide technical consulting services, ensuring that our customers receive the best possible solutions for their needs.
  • Sales and Support: Sell spare and wear parts, as well as provide support to customers on product usage and maintenance.
  • Continuous Improvement: Participate in service and product improvement initiatives, helping us to stay ahead of the competition and deliver exceptional results.
Your Ideal Profile
  • Education and Experience: Completed electrical technical training, such as an electrician or mechatronics technician, with ideally some professional experience in on-site service.
  • Independent Work Style: Possess an independent work style, with the ability to work effectively in a fast-paced environment.
  • Customer Focus: Demonstrate a confident and professional appearance when interacting with customers.
  • Travel and Flexibility: Be willing to travel and adapt to changing circumstances, with a preference for residing in the region.
Our Benefits Package

We offer a comprehensive benefits package, including competitive compensation, opportunities for professional growth and development, and a dynamic work environment that values innovation and teamwork.