Universal Banker

6 days ago


Colorado Springs, Colorado, United States Inbank Full time
Job Summary

We are seeking a highly skilled and motivated Universal Banker to join our team at InBank. As a key member of our banking team, you will be responsible for providing exceptional customer service, building relationships with clients, and promoting financial solutions to meet their needs.

Key Responsibilities
  1. Provide day-to-day customer service, including handling complex issues and interactions related to customer inquiries, new accounts, and ongoing relationship needs.
  2. Process transactions, including transfers, loan payments, and wire transactions.
  3. Open new accounts, including consumer and business accounts, and support Treasury Management products and services.
  4. Inform customers about banking products and services, identify cross-sell opportunities, and build relationships to broaden the customer's banking relationship.
  5. Assist the teller line as a backup teller and accurately process transactions.
  6. Meet or exceed sales and referral goals, as well as individual and branch targets.
  7. Maintain current knowledge of bank financial and security regulations and procedures.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • At least 1 year of experience in sales, teller, new accounts, or loan processing.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Proficiency with Microsoft Office Suite and 10-key by touch.
Preferred Skills

Prior experience in teller or sales roles is preferred. Strong attention to detail and accuracy, professional and courteous communication skills, and ability to cross-sell and/or refer bank products based on customers' needs are also highly valued.

Compensation and Benefits

We offer a competitive compensation package, including a targeted hiring range of $18-20 hourly, bonus eligibility, and a comprehensive benefits package, including medical, dental, vision insurance, disability insurance, employee assistance program, flexible spending account, health savings account, life insurance, paid time off, and 401(k) with company match.

We are an Equal Opportunity Employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential.


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