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IT Support Specialist
2 months ago
– Grow with Us
- As a key point of contact, provide exceptional IT support to our clients, ensuring seamless operations and resolving issues efficiently
- Utilize your expertise in Microsoft technologies (Windows Clients, Windows 10, and O365) to troubleshoot and resolve IT infrastructure issues
- Take ownership of tickets from start to finish, maintaining open communication with customers and tracking progress
- Deliver exceptional customer experiences, ensuring issues are resolved promptly and professionally
– Expertise and Experience
- Hold a strong educational background in IT or relevant professional experience with a solid foundation in IT knowledge
- Proficient in administering current Microsoft Windows operating systems (Windows 10) and Microsoft 365
- Skilled in using Microsoft Office products
– Determined, Authentic, Reliable