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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled and experienced General Manager to lead our IHOP restaurant team in California. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of quality and service.
Key Responsibilities- Develop and implement effective strategies to increase sales and customer loyalty
- Lead and motivate a high-performing team of restaurant staff to achieve exceptional results
- Ensure compliance with company policies, procedures, and regulatory requirements
- Manage inventory, labor costs, and other operational aspects of the restaurant
- Provide exceptional customer service and resolve customer complaints in a professional manner
- Collaborate with other departments to achieve business objectives and improve overall performance
- Stay up-to-date with industry trends and best practices to continuously improve restaurant operations
- High school diploma or equivalent required; degree in hospitality, business, or related field preferred
- Minimum 2-4 years of experience in restaurant management, preferably with IHOP
- Proven track record of success in driving sales growth, improving customer satisfaction, and reducing labor costs
- Excellent leadership, communication, and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
- Valid driver's license and ability to work flexible hours, including evenings and weekends
- Competitive salary and benefits package
- Opportunities for career advancement and professional growth
- Recognition and rewards for outstanding performance
- Collaborative and dynamic work environment
If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.