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Healthcare Office Specialist

2 months ago

Roanoke, Virginia, United States Carilion Clinic Full time

Position Overview: The Medical Office Technician plays a crucial role in the efficient operation of our outpatient clinic, providing both clinical and administrative support as needed.

Key Responsibilities:

  • Ensure a welcoming environment for patients, assisting them throughout their visit.
  • Execute duties as outlined in the Healthcare Administrative Assistant (HAA) role.
  • Perform responsibilities as a Clinical Assistant, adhering to established protocols.
  • Conduct in-house testing as per available equipment and documented training.
  • Maintain laboratory operations independently, ensuring compliance with safety regulations.
  • Collect patient specimens using appropriate techniques and equipment.
  • Verify patient information and orders for accuracy.
  • Review patient history relevant to laboratory procedures.
  • Assess and select the most suitable site for blood draws, ensuring proper technique.
  • Follow safety protocols during specimen collection and processing.
  • Prepare samples for external laboratory transport, ensuring proper labeling.
  • Communicate abnormal or critical results to the relevant healthcare team members.
  • Maintain and calibrate laboratory equipment, reporting any malfunctions.
  • Keep the work area organized, clean, and well-stocked with necessary supplies.

Qualifications:

Education: High school diploma or equivalent is required.

Experience: A minimum of one year in a physician office laboratory is preferred.

Certifications: Phlebotomy certification is mandatory upon hire or within the first year. Some practices may prefer a certified nursing assistant.

Life Support Certification: AHA BLS-HCP certification is required within the initial 90 days of employment.

Additional Skills: Strong interpersonal and communication skills are essential. Attention to detail, dexterity, and organizational skills are critical. Proficiency in electronic medical records and familiarity with clinical and clerical procedures is preferred.

About Carilion Clinic: Carilion Clinic is a mission-driven health system dedicated to innovation and collaboration. We are committed to providing an environment where ideas are valued and growth is encouraged. Our comprehensive network includes award-winning hospitals and specialized medical practices.

Benefits: We offer a range of benefits to support your well-being, including an employer-funded pension plan, flexible work arrangements, paid time off, access to wellness resources, and opportunities for continued education and training.

Carilion Clinic is an equal opportunity employer, embracing diversity and providing equal employment opportunities to all qualified candidates.