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Adult English Language and Literacy Program Mentor

4 weeks ago

New York, New York, United States The New York Public Library Full time
Job Title: Adult English Language and Literacy Student MentorJob Summary

The New York Public Library is seeking a highly motivated and detail-oriented Adult English Language and Literacy Student Mentor to join our team. As a Student Mentor, you will play a critical role in supporting the success of adult students in our English as a Second Language (ESOL) and adult literacy programs.

Key Responsibilities
  • Assist in the intake and assessment of new students, ensuring accurate data collection and entry.
  • Provide administrative support, including data entry, photocopying, and answering phones.
  • Support the preparation of materials and event setup for information sessions.
  • Orient students to using computers, the Internet, and educational software.
  • Enter data into student tracking databases and administer standardized assessments.
  • Monitor student attendance and maintain rosters.
  • Provide office assistance, including scheduling appointments and checking in/out library materials.
Requirements
  • High School diploma or equivalent.
  • Good interpersonal skills, including the ability to work with a culturally diverse adult population.
  • Successful experience in giving clear and concise instructions to a diverse adult population.
  • Proficiency in computer skills and keyboarding.
  • Ability to follow directions and work independently and as part of a team.
  • Reliability and flexibility.
Preferred Qualifications
  • Some college coursework.
  • Bilingual or multilingual skills.
  • Experience training adults in basic computer skills.
Core Values

All team members are expected to embody the NYPL Core Values:

  • Be Helpful to patrons and colleagues.
  • Be Resourceful in solving problems.
  • Be Curious in all aspects of your work.
  • Be Welcoming and Inclusive.
Physical Demands

The position requires limited physical effort, with light lifting and occasional travel within NYC.

FLSA Status

Non-Exempt.

Schedule

Tuesday, Thursday 9:00-5:00, Saturday 10:00-3:00, evenings as required.