Spa Concierge

3 weeks ago

Peapack, New Jersey, United States Montage International Full time
Job Summary

The Spa Concierge will provide exceptional guest service, creating a memorable experience for each visitor. This role requires a strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Provide personalized service to guests, ensuring their needs are met and exceeded.
  • Manage spa reservations, maintain cleanliness of spa areas, and make recommendations for guest services.
  • Assist with cash handling, collect payments, and ensure all transactions are closed.
  • Collaborate with fellow associates to support healthy teamwork and contribute to the success of the Spa.
Requirements
  • Minimum 1-2 years of customer service experience.
  • Ability to communicate clearly and speak, read, write, and understand English.
  • Basic math skills and ability to accurately handle billing.
  • Ability to use Word, Excel, PowerPoint, and Outlook.

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