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Technical Services Consultant
2 months ago
About NRT Technology
NRT Technology is recognized as one of the top 50 Best Managed Companies, seeking a motivated and passionate individual to join our team within the FinTech sector.
NRT Technology delivers innovative commerce and information-enabling solutions for enterprise clients globally. Our offerings encompass secure payment systems, specialized financial kiosks, AML compliance tools, digital engagement solutions, intelligent gaming platforms, and electronic marker services. We collaborate with numerous casinos across North and South America, Asia, and beyond.
We provide a competitive salary, comprehensive benefits (including health, vision, dental, and life insurance), opportunities for career growth, and a dynamic work environment. We highly value individual and creative contributions towards our company goals.
Key Responsibilities
• Assess customer systems and processes to facilitate the installation of our solutions.
• Offer support for NRT Technology equipment and services through various communication channels.
• Engage with all levels of management and departments, both internally and externally.
• Conduct both on-site and remote training on technical and sales aspects of our products and services.
• Uphold NRT Technology's professional image and brand in all interactions with clients and partners.
• Willingness to travel extensively, up to 75%.
Qualifications and Skills
• Associate's degree or equivalent from a two-year college or technical institution, or relevant work experience.
• Minimum of 2 years' experience in troubleshooting PC hardware, software, and networks.
• Proficient in Windows operating systems (PC and Server) and Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Strong customer service abilities and a consistently professional demeanor.
• Above-average written and verbal communication skills, along with effective time management.
• Ability to work independently and communicate efficiently with all levels of staff.
• Experience in the gaming industry or with casino products is advantageous.
• Candidates with A+ and other recognized certifications will be given preference.
Additional Requirements
• The selected candidate may need to obtain licenses from Gaming Regulatory Commissions, with criminal and financial background checks conducted by the company, pending consent.
NRT Technology appreciates all applicants for their interest; however, only those best suited for the role will be contacted.
NRT Technology is an equal opportunity employer. Our recruitment and selection processes are based solely on qualifications, focusing on identifying the most suitable candidate for the position. We do not discriminate against applicants based on race, color, religion, sex, sexual orientation, national origin, disability, or any other protected status under applicable law. We encourage applications from all individuals and provide accommodations upon request for candidates participating in the selection process. If selected for this position, please inform the HR representative of any required accommodations.
Other details
- Job Family: Implementation
- Pay Type: Salary
