Ice Cream Team Specialist
3 weeks ago
At Bruster's Real Ice Cream of Las Vegas, we are passionate about serving our customers a great experience along with the freshest premium ice cream. We value our team members and start everyone at a competitive wage of $12-$15 per hour plus tips.
We are looking for full-time and part-time candidates for Team Lead/Supervisor team members to serve our customers. Our team members are the most important part of our customer experience and gain life experience that goes beyond serving a great product in a friendly and fun environment.
In this role, you will be a genuinely positive influence as a problem solver to motivate and support the team. You will also coordinate front-of-house activities with your fellow team members through teamwork and communication. Additionally, you will stage and expedite orders to ensure they are accurate and complete before serving.
Required Skills and Qualifications- Treating Our Customers Like Family - Our team members are friendly and passionate about service and put our customers first. Great customer service includes providing a sincere greeting, interacting with the customer (take orders, ask about their experience, recommend ice cream flavors, etc.) anticipating customer needs (offering napkins, stickers, etc.), and thanking each customer for their visit.
- Working with Pride - Ensure that all products are of the highest quality and would be something you'd be proud to serve to your own family.
- Working with a Team - Listen and communicate with respect, anticipate the needs of the team, ask for help when you need it, and be flexible, dependable, and responsible in your role.
- Working Clean - Be relentless and drive the team to maintain a spotless environment for a professional, safe, and fun experience throughout the store and surrounding areas
To succeed in this role, you must have a current food handler card and demonstrate knowledge of SNHD restaurant health codes. Prior work experience in customer service, hospitality, or restaurant as a team lead, expo, or assistant manager is preferred.
We offer competitive pay, flexible schedules, and a fun place to work. This is a fast-paced, high-volume environment which will challenge and reward you. At Bruster's, our team members gain life experience that goes beyond serving a great product. We deliver happiness through our windows each and every day and offer a number of perks including free ice cream at every shift and an employee discount.
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