Bank Teller Part Time Rochester Northwest

6 days ago

Rochester, New York, United States Quality Talent Group Full time
About This Role

We are seeking a skilled Teller to join our Consumer Small & Business Banking division in Rochester, MN. As a Teller, you will play a vital role in providing exceptional customer service and financial solutions to our clients.

Key Responsibilities
  • Process customer transactions, provide digital solutions, and make introductions to bankers as needed.
  • Complete operational activities while minimizing risks under established policies.
  • Perform routine transactional operational and customer support tasks efficiently through knowledge of bank procedures and products.
  • Receive direction from managers and exercise judgment within defined policies and procedures.
  • Escalate questions and issues to more experienced roles.
  • Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions.
  • Identify information and services to meet customers' financial needs.
Requirements
  • 6 months of interacting with customers experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education.
Preferred Qualifications
  • 6 months of experience interacting with people demonstrated through work, military, or education.
  • Customer service focus with experience handling complex transactions across multiple systems.
  • Ability to educate and connect customers to technology and share the value of mobile banking options.
  • Ability to interact with integrity and professionalism with customers and team members.
  • Experience working with others on a team to meet customer needs.
  • Cash handling experience.
  • Ability to follow policies, procedures, and regulations.
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss.
  • Well-organized, independent, and able to prioritize in a fast-paced environment.
  • Ability to exercise judgment, raise questions to management, and adhere to policy guidelines.
  • Relevant military experience, including working in personnel, benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting.
  • Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.
Work Environment

This role is based in Rochester, MN, and requires the ability to work a schedule that may include most Saturdays. This position is not eligible for Visa sponsorship.

Why Wells Fargo?

We believe in diversity, equity, and inclusion in the workplace and welcome applications from all qualified candidates. We offer a competitive salary, robust benefits package, and programs to support your work-life balance and well-being. We are recognized for our commitment to diversity and inclusion, ranking in the top three on the 2024 LinkedIn Top Companies List of best workplaces to grow your career in the U.S.

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