Dock Operations Manager

2 weeks ago


Jacksonville, Florida, United States Estes Express Full time
Job Summary

As a Dock Supervisor at Estes Express, you will be responsible for leading and guiding dock employees to ensure efficient, clean, and safe LTL operations. You will be accountable for managing dock planning, setting up schedules, and enforcing company policies and procedures. This role requires strong leadership skills, excellent communication, and problem-solving abilities.

Key Responsibilities
  • Lead and direct dock employees to achieve operational excellence
  • Manage dock planning and scheduling to optimize efficiency
  • Enforce company policies and procedures, safety rules, and government regulations
  • Involved in hiring and termination processes
  • Administer and carry out assigned portions of the Terminal Business plan
  • Meet all assigned KPIs
  • Utilize company enhancement tools and processes daily
  • Review and revise schedules to increase efficiency and reduce costs
  • Responsible for equipment assignment and movement
  • Communicate effectively with customers via phone, fax, or email
  • Oversee and ensure accurate handling of dock paperwork
Requirements
  • High School Diploma or equivalent, or any combination of education and experience
  • Thorough understanding of the LTL trucking industry
  • Prior management, dispatch, and dock experience required
  • Strong leadership skills, including hiring, coaching, counseling, training, mentoring, and terminating employees
  • Excellent communication, planning, and organization skills
  • Good computer skills, including AS/400 and MS Office
  • Ability to work 50 hours/week average, including nights and weekends
  • Ability to lift approximately 20 lbs.
  • Compliance with company policies, rules, procedures, and Code of Conduct
Work Environment

The work environment at Estes Express is dynamic and fast-paced. You will be frequently exposed to work near moving mechanical parts and fumes or airborne particles. The noise level in the work environment ranges from quiet to loud.

Estes Express values a diverse workforce and promotes a company culture that embraces the concept that outcomes are improved when our workforce is made up of people with different viewpoints. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.



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