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Client Relationship Manager

2 months ago

Chicago, Illinois, United States Randstad USA Full time

Randstad USA, a premier partner in talent acquisition, is seeking an experienced Account Manager for our Randstad Digital division. In this role, you will play a pivotal part in generating new business through direct client interactions, strategic territory management, and promoting our comprehensive services. Our focus is on nurturing enduring relationships with both clients and candidates, ensuring a profound understanding of their needs for shared success.

Key Responsibilities:

  • Evaluate market dynamics, utilize industry insights, and strategically position Randstad Digital to enhance growth opportunities within targeted segments.
  • Accurately represent Randstad Digital as the foremost partner in talent through relationship-building.
  • Utilize your industry expertise and thought leadership to conceptualize how technology can revolutionize our clients' operations, enhancing customer experience and engagement.
  • Act as a knowledgeable business consultant within a specific industry sector.
  • Enhance and strengthen existing relationships by serving as the primary contact for clients.
  • Capitalize on Randstad Digital's established strengths to be recognized as a leader in digital transformation across cloud and infrastructure, customer experience, data & analytics, and digital & product engineering.
  • Collaborate closely with project and program management to ensure successful project delivery through a cohesive delivery model.
  • Build and maintain robust relationships with clients at senior levels, as well as with external and internal stakeholders, to maximize account growth.
  • Lead the implementation of new agreements aimed at exceeding revenue and profit expectations.

Qualifications:

  • A minimum of 3 years of experience in selling technical products.
  • Demonstrated success in expanding services within designated accounts.
  • Ability to foster lasting relationships based on integrity.
  • Exceptional communication, presentation, and persuasive skills.
  • Strong analytical and creative problem-solving abilities.
  • Proficient negotiation skills.
  • A proven track record of exceeding performance targets.
  • A Bachelor's degree is preferred.
  • Familiarity with Google Workspace tools, including email, calendar, and shared drives.