Help Desk Support Specialist
1 day ago
Are you an IT professional looking for a dynamic company to work with? DRM, Inc. is seeking a Help Desk Support Technician to join the IT Department at the Corporate Office in Omaha, NE.
As a Help Desk Support Technician, you will be responsible for providing first-level support services and technology-related tasks within the company. This position will be the first point of contact for all service events related to the IT environment.
Key Responsibilities:- Provide in-house computer and network deployment, support, and related services to the Corporate Office and store locations.
- Manage end-user access and permissions.
- Troubleshoot and resolve system issues over the phone within the office and store locations.
- Configure, install, and troubleshoot networking equipment, workstations, software, printers, and other commercial IT solutions.
- Coordinate with vendors as needed for installing, configuring, or replacing IT equipment and solutions.
- Conduct informal training with end-users as needed for newly implemented solutions.
- Act as an escalation point for system issues and facilitate internal communications as needed.
- Support ticket entry follow-up and updates within the ticket tracking system.
- Prepare, update, and maintain documentation for systems, processes, and operational procedures.
- Associate Degree in Computer Science, Information Technology/Systems, or equivalent certifications or experience.
- 1+ years of experience working within a help desk environment.
- Paid Leave, Medical, Sabbatical, Dental, Vision, 401k Savings Plan, Company-paid Life Insurance, LTD Insurance, Short Term Disability Insurance, Arby's Meal Discounts, Years of Service Program, Bonus Opportunities, and Smart-Casual Work Attire.
Apply online at DRM, Inc. 5324 N. 134th Ave Omaha, NE 68164. Arby's and its franchisees are equal opportunity employers.
-
Help Desk Support Specialist
5 days ago
Omaha, Nebraska, United States Arby's Full timeHelp Desk Support Technician **About the Role** We are seeking a highly skilled Help Desk Support Technician to join our IT Department at the Corporate Office in Omaha, NE. As a Help Desk Support Technician, you will be responsible for providing first-level support services and technology-related tasks within the company. **Key Responsibilities** *...
-
Help Desk Specialist
6 days ago
Omaha, Nebraska, United States Thompson Solutions Group Full timeIT Help Desk SpecialistWe are seeking a skilled IT Help Desk Specialist to join our Managed IT Solutions team.Key ResponsibilitiesCustomer Support: Provide prompt, courteous assistance to end-users via phone, email, or in person, addressing inquiries and resolving issues efficiently.Troubleshooting & Escalation: Diagnose and resolve complex technical issues...
-
IT Support Specialist
13 hours ago
Omaha, Nebraska, United States North End Teleservices Full timeJob SummaryThe IT Help Desk Support Specialist will play a critical role in providing comprehensive technical support to end-users across the company.This position requires a broad range of technical skills, exceptional problem-solving abilities, and the ability to handle a variety of IT and help desk tasks.The IT & Help Desk Support Specialist will be...
-
IT Support Specialist
3 days ago
Omaha, Nebraska, United States North End Teleservices, LLC Full timeJob Title: IT Help Desk Support SpecialistJob Summary:The IT Help Desk Support Specialist will play a critical role in providing comprehensive technical support to end-users across the company. This position requires a broad range of technical skills, exceptional problem-solving abilities, and the ability to handle a variety of IT and help desk tasks.Key...
-
IT Support Specialist
24 hours ago
Omaha, Nebraska, United States Creighton University Full timeJob SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Creighton University. As a key member of our IT department, you will provide technical support and solutions to faculty, staff, and students for all aspects of PC/Apple/Mobile device support and configuration.Key ResponsibilitiesProvide technical support and solutions to...
-
PC Support Specialist
3 weeks ago
Omaha, Nebraska, United States Worldwide TechServices Full timePosition OverviewAt Worldwide TechServices, we are committed to providing advanced technology solutions and services to a wide array of clients. As a prominent player in the sector, we deliver infrastructure and professional services to leading technology providers, businesses, and consumers across the globe.Role DescriptionThe PC Support Specialist position...
-
PC Support Specialist
4 weeks ago
Omaha, Nebraska, United States Worldwide TechServices Full timePosition OverviewAt Worldwide TechServices, we are committed to providing innovative technology solutions and services to a wide array of clients. As a prominent player in the sector, we deliver professional and infrastructure services to leading technology firms, outsourcing companies, businesses, and individual consumers globally.Role DescriptionThe PC...
-
Information Support Specialist
2 days ago
Omaha, Nebraska, United States Longwood University Full timeJob Title: Information Support SpecialistThis is a full-time position based in our office in Lexington, MA (Boston area) that requires minimal travel (less than 10%).Responsibilities:Installation and updating software and hardware as needed (Windows, Linux, ESXi);Monitoring, diagnosing and maintaining computer systems and networks;Configuring, installing,...
-
Support Services Specialist
4 weeks ago
Omaha, Nebraska, United States Nexus Developmental Services Of Nebraska Llc Full timePosition OverviewSupport Services Specialists play a vital role in providing essential training and assistance to individuals with disabilities, both in residential environments and various community locations. The primary objective of this role is to enhance the skills of individuals, help them achieve personal aspirations, and cultivate meaningful...
-
Clinical Support Specialist
1 week ago
Omaha, Nebraska, United States CHI Health Clinic Full timeAbout the RoleCHI Health Clinic is seeking a skilled and compassionate Clinical Support Specialist to join our team at the Millard Clinic. As a key member of our healthcare team, you will play a vital role in ensuring the delivery of high-quality patient care and enhancing the overall patient experience.ResponsibilitiesProvide general nursing care to...
-
Legal Support Specialist
4 weeks ago
Omaha, Nebraska, United States Inkelaar Law Full timeJob OverviewInkelaar Law, a distinguished legal practice, is in search of a proficient Legal Support Specialist to join our litigation department. We pride ourselves on our commitment to providing exceptional legal assistance, and we are eager to welcome a dedicated professional to our team. In this vital position, you will collaborate with attorneys in...
-
Customer Support Specialist
2 weeks ago
Omaha, Nebraska, United States Buildertrend Full timeJob Title: Customer Support Specialist Compensation: $53,000 Salary + Potential Bonus Opportunity Job Overview: The Customer Support Specialist will provide exceptional service to our customers through various communication channels. This role requires a high level of expertise on our software, Buildertrend, and the ability to educate customers on its...
-
Support Specialist
2 weeks ago
Omaha, Nebraska, United States Sevita Full timeAbout SevitaSevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life.Our MissionWe provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they...
-
Support Specialist
2 weeks ago
Omaha, Nebraska, United States Sevita Full timeAbout SevitaSevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life.Our MissionWe provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they...
-
Family Support Specialist
4 days ago
Omaha, Nebraska, United States Angel Guardian Inc Full timeJob Title: Family Support SpecialistAt Angel Guardians, Inc., we are seeking a dedicated and compassionate Family Support Specialist to join our team. As a key member of our support services team, you will play a vital role in providing person-centered, habilitative services to individuals with disabilities.Job SummaryThe Family Support Specialist will work...
-
Technical Support Specialist
4 weeks ago
Omaha, Nebraska, United States Worldwide TechServices Full timePosition OverviewAt Worldwide TechServices, we are dedicated to providing innovative technology solutions and services to a wide array of clients. As a prominent player in the sector, we deliver infrastructure and professional services to leading technology firms, outsourcing companies, businesses, and individual consumers globally.Role DescriptionThe...
-
FTS Support Specialist
2 weeks ago
Omaha, Nebraska, United States cumberlandfarmsinc Full timeJob SummaryWe are seeking a highly skilled and technically proficient FTS Support Specialist to join our team at Cumberland Farms Inc. The ideal candidate will possess excellent problem-solving skills, strong communication abilities, and a passion for delivering exceptional customer service.Key ResponsibilitiesTechnical Support: Provide timely and effective...
-
Technical Support Specialist
3 weeks ago
Omaha, Nebraska, United States RemX Full timeJob OverviewOur client in the Omaha region is in search of a Technical Support Specialist to enhance their operational team. This role is pivotal in ensuring client satisfaction through effective problem resolution.Key Responsibilities:Manage the issue resolution process from initial identification to recommending corrective actions, ensuring follow-up for...
-
Technical Support Specialist
3 weeks ago
Omaha, Nebraska, United States RemX Full timeJob OverviewOur client in the Omaha region is in search of a Technical Support Specialist to enhance their operations. This role is crucial for ensuring customer satisfaction through effective issue resolution. Key Responsibilities:Manage the issue resolution process from initial assessment to recommending corrective actions, ensuring follow-up for customer...
-
Labor Support Specialist
4 weeks ago
Omaha, Nebraska, United States Arthur Lawrence Tech Consulting Full timeJob OverviewPosition: Labor Support SpecialistWe are looking for a dedicated Labor Support Specialist to contribute to our operations. The successful candidate will be an industrious individual ready to engage in a variety of tasks that facilitate the efficiency of our operations.Key ResponsibilitiesAssist in the loading and unloading of materialsManage...