E-Commerce Specialist
4 weeks ago
Job Summary:
The Salvation Army is seeking an E-Commerce Specialist to join our team. As an E-Commerce Specialist, you will be responsible for listing and optimizing products on our online platform to increase visibility and sales.
Key Responsibilities:
* Create and optimize product listings on our e-commerce platform
* Utilize best practices for title, description, images, and other relevant content to enhance visibility and conversion rates
* Strategically identify opportunities to increase the quantity of merchandise available online
* Regularly analyze sales data and customer feedback to identify areas for improvement and growth
* Use data-driven insights to optimize product listings and recommend new product additions
* Select high-value merchandise located at the Center/Store for sale on the online platform
* Photograph and present merchandise in a visually appealing and informative manner
* Continuously assess and improve the online shopping experience to enhance customer satisfaction
Requirements:
* High School Diploma or equivalent
* Excellent verbal and written communication skills of the English language
* Excellent computer and technology skills, with a focus on Windows Operating Systems (10 or higher) and all Microsoft Office Programs (Word, Excel, etc.)
* Knowledge of online selling platforms and proficiency in Photoshop is preferred
* Strong analytical skills and proficiency in using analytic tools
* Familiarity with SEO best practices
* Ability to work collaboratively in a team environment
* Ability to work independently with minimal supervision
* Ability to work under pressure and multitask
* Ability to type at least 40 words per minute
* Experience in identifying high-quality and designer brand merchandise
* Must have 2-4 years of customer service and/or retail experience
Physical Requirements:
* Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
* Ability to grasp, push, pull, and move heavy objects such as household and office furniture, packages, and all other bulk items
* Ability to lift or move up to 50 lbs
* Ability to perform various repetitive motion tasks
* Specific vision abilities required for this job include close vision requirements due to extensive computer work
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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