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Professional Vehicle Service Technician

2 months ago

Lynnwood, Washington, United States Swickard Auto Group Full time

Job Type: Full-time

Veterans are encouraged to apply.

The Automotive Service Technician plays a crucial role in the service department, utilizing their technical skills to diagnose, troubleshoot, and repair a wide range of automotive issues. Your expertise will ensure that vehicles operate safely and efficiently.

Key Responsibilities:

  • Diagnosis and Repair:
  • Assess customer concerns to determine the underlying causes of vehicle issues.
  • Employ diagnostic tools and equipment to accurately identify problems.
  • Perform comprehensive inspections of vehicle systems, including engine, transmission, brakes, and electrical components.
  • Create detailed repair plans, including necessary repairs and cost estimates, and secure customer approval before proceeding.
  • Execute repairs and replace defective parts according to service manuals and manufacturer guidelines.
  • Conduct tests post-repair to verify functionality and safety.
  • Maintain thorough documentation of repairs and parts utilized.
  • Customer Interaction:
  • Engage with customers professionally, clearly explaining technical issues.
  • Provide precise estimates and timelines for repair work.
  • Keep customers informed about the status of their service and address any inquiries promptly.
  • Technical Proficiency:
  • Possess a solid understanding of automotive systems and their repair processes.
  • Stay informed about advancements in technology and repair techniques through ongoing training.
  • Handle a variety of repairs, from routine maintenance to intricate engine or transmission work.
  • Utilize diagnostic tools and automotive repair equipment effectively.
  • Ensure a clean and organized workspace, following safety protocols.
  • Additional Duties:
  • May conduct test drives to assess vehicle performance and diagnose issues.
  • May research technical information and collaborate with colleagues to resolve complex problems.
  • May suggest preventative maintenance services to customers.
  • Contribute to a positive and efficient atmosphere within the service department.

Qualifications:

  • Exhibit a high level of hospitality, characterized by kindness, optimism, and integrity.
  • Hold a valid driver's license with a clean driving record.
  • Have 2-3 years of experience as a Service Technician or in a related automotive repair role.
  • Complete an automotive technician training program or possess equivalent experience.
  • ASE certifications are highly regarded.
  • Demonstrate strong problem-solving and critical thinking abilities.
  • Possess manual dexterity and the capability to perform physical tasks.
  • Show effective communication and interpersonal skills.
  • Ability to work independently and collaboratively in a fast-paced environment.

Benefits of Joining Swickard:

  • Career Development: Opportunities for growth and advancement within the company.
  • Flexible Service Appointment Scheduling: Customers can schedule appointments at their convenience, leading to increased work opportunities.
  • Competitive Pay Structure: Pay increases with tenure and additional certifications.
  • Manufacturer Training: Paid training to help you gain new certifications and advance your career.
  • Inclusive Workplace: We are an Equal Opportunity Employer, valuing diversity and inclusion.

Comprehensive Benefits Package:

  • Insurance options including medical, dental, vision, life, and pet insurance.
  • Optional disability coverage.
  • 401k plan to help secure your financial future.
  • PTO and paid holidays.

About Swickard Auto Group:

  • Founded in 2014, we are dedicated to providing exceptional service.
  • We prioritize hospitality in all aspects of our business.
  • Our team is integral to our success.
  • We aim to be the preferred choice for customers seeking vehicle purchase, lease, or service.
  • Recognized as a leader in highline brands, we are among the fastest-growing dealership groups in the US.

Join us in transforming the automotive service experience through exceptional hospitality and technical expertise.