Current jobs related to Guest Services Coordinator - Philadelphia, Pennsylvania - Homewood Suites

  • Guest Services Coordinator

    3 weeks ago

    Philadelphia, Pennsylvania, United States Genesis Healthcare, Inc. Full time

    Join Genesis Healthcare, Inc. as a Guest Services SpecialistWe are changing the way care is delivered by bringing together passionate individuals who share our commitment to excellence. As a Guest Services Specialist, you will play a vital role in ensuring our patients and their families receive exceptional care and support.Key Responsibilities:Provide...

  • Guest Services Coordinator

    4 weeks ago

    Philadelphia, Pennsylvania, United States Genesis Healthcare, Inc. Full time

    Join Our Team at Genesis Healthcare, Inc.We are changing the way care is delivered by bringing together professionals who share our passion for providing exceptional patient experiences. As a Guest Services Specialist, you will play a vital role in ensuring our patients receive the highest level of care and service.Key Responsibilities:Provide exceptional...

  • Guest Services Coordinator

    3 weeks ago

    Philadelphia, Pennsylvania, United States Gift Of Life Donor Program Full time

    Guest Services Intern OpportunityWe are seeking a highly motivated and detail-oriented Guest Services Intern to join our team at Gift of Life Donor Program. As a Guest Services Intern, you will play a vital role in providing exceptional support to our transplant patients and their families residing at Gift of Life Howie's House.Key Responsibilities:Assist...

  • Luxury Guest Experience Coordinator

    3 days ago

    Philadelphia, Pennsylvania, United States AccorHotel Full time

    Welcome to the Front Door Coordinator RoleAs a Front Door Coordinator, you will be the first point of contact for our guests, setting the tone for their stay with us.Key Responsibilities:Welcome guests into our luxury environment, ensuring a warm and memorable welcome.Handle guest service inquiries, including in-house requests and luggage assistance.Provide...

  • Guest Service Supervisor

    1 week ago

    Philadelphia, Pennsylvania, United States Study Hotels Full time

    Job Title: Guest Service SupervisorStudy Hotels is seeking a Guest Service Supervisor to provide exceptional guest experiences and ensure seamless hotel operations.Key Responsibilities:Lead the front desk team to deliver outstanding customer service and resolve guest issues promptly.Manage guest check-ins, check-outs, and room reservations with accuracy and...

  • Guest Service Supervisor

    1 week ago

    Philadelphia, Pennsylvania, United States Study Hotels Full time

    Guest Service SupervisorThe Study at University City is seeking a skilled Guest Service Supervisor to provide exceptional hospitality and service to our guests. As a key member of our front desk team, you will be responsible for ensuring a seamless and memorable experience for our guests.ResponsibilitiesCommunicate with the Engineering Department regarding...

  • Guest Service Supervisor

    3 weeks ago

    Philadelphia, Pennsylvania, United States Study Hotels Full time

    {"h1": "Guest Service Supervisor Job Description", "p": "At Study Hotels, we are seeking a Guest Service Supervisor to provide exceptional hospitality and service to our guests. As a key member of our front desk team, you will be responsible for ensuring a seamless and memorable experience for our guests. Responsibilities: * Provide genuine hospitality and...

  • Guest Service Agent

    3 weeks ago

    Philadelphia, Pennsylvania, United States Sonesta International Hotels Full time

    Job SummaryThe Guest Service Agent is a key member of the hotel team, responsible for delivering exceptional customer service and ensuring a seamless guest experience. As the first point of contact for guests, this role requires a high level of professionalism, attention to detail, and excellent communication skills.Key ResponsibilitiesRegister guests, issue...

  • Guest Services Representative

    2 months ago

    Philadelphia, Pennsylvania, United States Barcelona Wine Bar Full time

    Job Summary:We are seeking a skilled and friendly Host to join our team at Barcelona Wine Bar. As a Host, you will be the first point of contact for our guests, setting the tone for their dining experience.Key Responsibilities:Greet and Seat Guests: Welcome guests to the restaurant, ensuring a warm and inviting atmosphere.Present Menus: Introduce guests to...

  • Director of Guest Services

    6 days ago

    Philadelphia, Pennsylvania, United States Hilton City Avenue Full time

    Job DescriptionWe are seeking a highly skilled and experienced Director of Guest Services to join our team at Hilton City Avenue. This is a unique opportunity to lead our Front Desk operations and ensure that every guest has an exceptional experience.The ideal candidate will have a passion for hospitality, strong leadership skills, and a proven track record...

  • Director of Guest Services

    1 month ago

    Philadelphia, Pennsylvania, United States AccorHotel Full time

    Director of Guest ServicesAt AccorHotel, we're seeking a seasoned professional to lead our Guest Services team. As Director of Guest Services, you'll be responsible for managing the front office and ensuring exceptional guest experiences.Key Responsibilities:Lead and manage the Guest Services team, including Front Desk, Bell-desk, Concierge, and One...

  • Guest Services Representative

    2 months ago

    Philadelphia, Pennsylvania, United States Blue Sky Hospitality Solutions Full time

    Position Overview:Guest Services RepresentativeAs a Guest Services Representative, you will play a crucial role in welcoming and registering guests, ensuring exceptional service throughout their stay, and managing the guest's account upon departure.Key Responsibilities:Welcome and register guests with a friendly and professional demeanor, adhering to company...

  • Guest Services Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Extended Stay Full time

    Guest Services RepresentativeAt Extended Stay, we're looking for a Guest Services Representative to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional service to our guests.Key Responsibilities:Assist guests with all requests and respond to their needs in a timely and professional manner.Process...

  • Guest Services Representative

    2 months ago

    Philadelphia, Pennsylvania, United States Penn's View Hotel Full time

    Job OverviewWe are looking for a dedicated Guest Services Representative to enhance our customer experience. In this role, you will assist guests with their needs and identify opportunities for operational improvements.Key Responsibilities:Check in and allocate rooms to visitorsVerify reservations made via phone and online platformsAddress guest inquiries,...

  • Guest Services Representative

    4 weeks ago

    Philadelphia, Pennsylvania, United States Live Nation Entertainment Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Services Representative to join our team at Live Nation Entertainment. As a Guest Services Representative, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience at our venues.Key ResponsibilitiesGreet all guests promptly and...

  • Guest Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesOrganize and confirm guest check-ins and...

  • Guest Service Representative

    3 days ago

    Philadelphia, Pennsylvania, United States Marriott International Inc Full time

    Job SummaryAs a Guest Service Representative at Marriott International Inc, you will be responsible for delivering exceptional customer service to our guests. Your primary focus will be on organizing and confirming guest check-ins and check-outs, as well as processing room reservations, requests, and cancellations. You will also be responsible for securing...

  • Director of Guest Services

    4 weeks ago

    Philadelphia, Pennsylvania, United States AccorHotel Full time

    Director of Guest ServicesAccorHotel is seeking a seasoned professional to lead our Guest Services team. As Director of Guest Services, you will be responsible for managing the team and ensuring exceptional guest experiences.Key Responsibilities:Manage the Front Office team and ensure seamless operationsCoach and develop team members to deliver outstanding...

  • Guest Service Agent

    1 month ago

    Philadelphia, Pennsylvania, United States Philadelphia Brewing Company Full time

    Job Title: Guest Service Agent Sofitel Philadelphia at Rittenhouse Square Philadelphia, PAJob Summary:We are seeking a highly skilled Guest Service Agent to join our team at Sofitel Philadelphia at Rittenhouse Square. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming...

  • Guest Service Representative

    3 weeks ago

    Philadelphia, Pennsylvania, United States Marriott Full time

    Job Title: Guest Service RepresentativeAt Marriott, we're committed to delivering exceptional guest experiences. As a Guest Service Representative, you'll play a vital role in ensuring our guests feel welcome and supported throughout their stay.Key Responsibilities:Organize and confirm guest check-ins and check-outs, room reservations, requests, changes, and...

Guest Services Coordinator

2 months ago

Philadelphia, Pennsylvania, United States Homewood Suites Full time
Position Overview

We are seeking a dynamic Guest Services Coordinator to oversee all facets of guest accommodations at our esteemed establishment. This role involves greeting incoming guests, issuing room keys, managing bookings, and providing comprehensive information regarding our facilities, pricing, and services. Flexibility to work various shifts, including mornings, evenings, weekends, and holidays, is essential.

Employee Benefits
  • Health insurance coverage after 60 days of employment
  • Paid Time Off and Holiday Compensation
  • Retirement plan eligibility after one year of service
  • Employee Recognition Initiatives
  • Complimentary Employee Meals
Key Responsibilities
  • Execute all check-in and check-out procedures efficiently
  • Handle online and telephone reservations with precision
  • Inform guests about payment options and validate credit card information
  • Register guests, collecting essential details such as contact information and stay dates
  • Greet guests upon arrival and allocate rooms accordingly
  • Provide detailed information about our hotel, room availability, pricing, and amenities
  • Address guest complaints promptly and professionally
  • Coordinate with housekeeping to ensure all accommodations are clean and well-prepared
  • Confirm group bookings and arrange tailored services for VIP guests and event participants
  • Promote additional services and amenities when suitable
  • Maintain accurate records of reservations and payments
  • Assist with the setup, execution, and cleanup of breakfast services as required
  • Fulfill any additional requests from management
Required Qualifications
  • Previous experience as a Hotel Front Desk Agent, Receptionist, or in a similar capacity
  • Familiarity with hotel reservation systems, such as OnQ or Opera
  • Strong background in customer service
  • Exceptional communication and organizational abilities
We are committed to providing equal employment opportunities and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws.