Front Office Associate

4 days ago


Beaverton, Oregon, United States RAYUS Radiology Full time
Job Summary

RAYUS Radiology is seeking a highly skilled and detail-oriented Front Office Associate to join our team. As a Front Office Associate, you will be responsible for providing exceptional patient service, managing front office operations, and ensuring a smooth and efficient experience for our patients and referring providers.

Key Responsibilities
  • Greets and checks-in patients scheduled for imaging services, registers demographic information, and processes payment plans and copays
  • Answers phones and handles calls in an efficient and friendly manner, fields calls appropriately for center associates, and acts as liaison between technologists and patients waiting for exams
  • Maintains front office lobby area, straightens magazines, organizes coffee supplies, and assists with general office clean up
  • Orders office supplies as needed, maintains supply of patient information sheets, and pushes imaging via electronic interfaces
  • Completes confirmation calls and provides preparation instructions to patients, faxes reports, billing information, and medical release forms as requested
Requirements
  • High school diploma or equivalent
  • Working knowledge of Microsoft Office
  • 1-2 years customer service experience
  • Proficient with using computer systems and typing
Preferred Qualifications
  • Previous medical office experience
  • Medical terminology and office background
  • Insurance knowledge
  • Bilingual


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