Operations Manager

2 weeks ago


Hopkins, Minnesota, United States European Wax Center Full time
Lead a High-Performing Team at European Wax Center

We are seeking an exceptional leader to manage our European Wax Center. As a key member of our team, you will be responsible for driving sales growth, profitability, and exceptional customer experiences.

Key Responsibilities:
  • Lead by Example: Demonstrate uncompromising service standards and infuse the team with a passion for creating outstanding customer experiences.
  • Foster a Positive Work Environment: Encourage ideas and innovative problem-solving, and create a positive and professional work environment.
  • Recruit, Train, and Retain: Recruit, train, and retain front desk associates and estheticians to ensure exceptional customer service.
  • Coach Performance: Coach performance through available metrics and encourage associate professional growth through achievement.
  • Set Goals and Maximize Efficiency: Set goals with leadership for individuals and teams focusing on sales growth and profitability, and maximize location efficiency through scheduling.
  • Inventory Management and Marketing: Manage inventory and organize outreach and marketing events to drive sales and growth.
Requirements:
  • Experience: 2+ years of management experience in retail and/or salon environments.
  • Skills: Strong coaching skills, ability to multi-task, and excellent communication skills.
  • Education: High school diploma or equivalent required.
  • Other: Reliable transportation and a great attitude.

We offer a competitive compensation package, including up to $50,000 plus performance bonuses and commission, paid time off, associate discounts, referral benefits, health insurance, dental insurance, vision insurance, travel reimbursement, company laptop, and cell phone reimbursement.



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