IT Service Delivery Expert
2 days ago
We are seeking an experienced IT Service Delivery Expert to join our team at Syntricate Technologies. As an IT Service Delivery Expert, you will be responsible for ensuring that our clients receive exceptional IT support services.
About the RoleThe ideal candidate will have a strong background in IT support and excellent project management skills. You will be working in a dynamic production support environment and must be able to develop and implement effective service delivery strategies.
You will also be working with tools such as AppDynamics and PL/SQL. If you have experience working with these tools and are looking for a new challenge, we encourage you to apply.
Key Responsibilities- Develop and implement service delivery strategies
- Ensure timely and effective IT support to clients
- Communicate effectively with clients to resolve issues
- Experience working in a production support environment
- Strong ITIL Incident Troubleshooting skills
- Excellent communication and project management skills
We offer a competitive salary of $95,000 per year and a comprehensive benefits package. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional IT support services, we encourage you to apply.
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