Customer Service Representative

6 days ago


Fresno, California, United States US Foods Full time
Job Summary

The Sales Support Coordinator will provide exceptional customer service to US Foods customers, ensuring timely and accurate support for high-volume transactions. The ideal candidate will possess strong communication skills, problem-solving abilities, and a commitment to meeting key performance metrics.

Key Responsibilities:
  • Provide timely and accurate support for customer inquiries and issues.
  • Process high-volume transactions efficiently and accurately.
  • Escalate complex issues to appropriate parties for resolution.
  • Maintain accurate customer information in the CRM system.

Requirements:
  • 1+ year of experience in a relevant customer service/support role.
  • Excellent written and verbal communication skills.
  • Ability to work calmly under pressure and meet deadlines.
  • Intermediate computer skills, including data entry and CRM software.

Benefits:
  • A competitive estimated salary range of $18-$28 per hour.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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