Game Support Specialist

4 weeks ago


Cleveland, Ohio, United States Dave & Buster Full time
Job Summary

We are seeking a highly skilled and enthusiastic Game Support Specialist to join our team at Dave & Buster's. As a key member of our Midway team, you will be responsible for ensuring the smooth operation of our games and technical equipment, providing exceptional guest service, and maintaining a clean and organized work environment.

Key Responsibilities
  • Repair and maintain games, simulators, and technical equipment to ensure optimal performance
  • Provide timely and accurate service to guests, managing wait times and communicating information as needed
  • Assist guests with game-related issues and provide recommendations for games and activities
  • Load and refill tickets in redemption games, ensuring all ticket storage areas are secure
  • Stock, display, and secure merchandise in all storage areas, conducting inventory as needed
  • Review and maintain the cleanliness and organization of the Midway games, ensuring all games are clean and unobstructed
  • Assist with daily maintenance and organization of the tech room and storage areas
  • Perform daily, weekly, monthly, and quarterly game maintenance as directed by management
Requirements
  • High school diploma or equivalent required; technical or electrical skills preferred
  • Ability to work days, nights, and weekends as required; must be at least 18 years of age
  • Excellent communication and interpersonal skills; ability to work effectively in a fast-paced environment
  • Ability to lift and carry up to 30 pounds; work in a noisy, fast-paced environment with distracting conditions
Compensation

Starting hourly rate: $14.50


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