Retail Support Specialist
3 days ago
About Us:
Fleet Farm is a leading retailer offering a wide range of products, from clothing and home goods to tools and outdoor equipment. We pride ourselves on providing exceptional customer service and a welcoming shopping environment.
Job Description:
We are seeking a skilled and enthusiastic Customer Service Team Member to join our team. As a key member of our retail team, you will be responsible for providing top-notch customer service and ensuring a seamless checkout experience for our customers.
Responsibilities:
- Operate the cash register and scanner to process customer transactions.
- Handle customer exchanges, returns, and complaints effectively.
- Serve as a cashier resource by assisting with transactions, resolving discrepancies, and troubleshooting cash register and tender issues.
- Engage customers in a friendly manner, including greeting with a smile and creating a pleasant interaction throughout the entire transaction.
- Process and handle monetary transactions including cash, check, gift card, credit/debit card, etc.
- Extend offers for the Extended Protection Policy to qualifying items.
- Communicate effectively with Manager on Duty and/or merchandise teams in regards to out of stock products.
- Remain knowledgeable about the store for customer questions.
- Restock items efficiently and accurately. Ensure assigned area is always presentable.
Benefits:
- Competitive hourly wage ($18-$22 per hour).
- Flexible scheduling, including days, nights, weekends, and holidays.
- Opportunities for advancement and professional growth.
Education and Requirements:
- High School Diploma or GED preferred.
- Basic knowledge of cash handling procedures and simple math.
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