Night Manager

3 weeks ago


Baltimore, Maryland, United States GOODWILL IND OF THE CHESAPEAKE INC Full time
Job Summary

We are seeking a highly motivated and detail-oriented Night Manager to join our team at GOODWILL IND OF THE CHESAPEAKE INC. The successful candidate will be responsible for providing exceptional customer service, ensuring the safety and security of our residents, and promoting a positive and inclusive community environment.

Key Responsibilities
  • Monitor the residence hall desk and respond to emergency and crisis situations.
  • Enforce university policies and regulations, including the Code of Student Conduct and Residence Hall Contract.
  • Provide timely responses to campus problems and exhibit a visible staff presence in the residence halls.
  • Meet with the Night Manager Supervisor to discuss job performance, goals, and objectives.
  • Attend and actively participate in staff development and training programs.
  • Prepare and submit reports and other assignments as required.
  • Serve as a mediator in resolving conflicts between roommates and students.
  • Be knowledgeable of campus and community resources and effectively refer students to the appropriate resources when necessary.
Requirements
  • Security background is desirable.
  • Commitment to customer service is crucial.
  • High school diploma or equivalency required.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.


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