RPA Manager

4 days ago

Seattle, Washington, United States Capgemini Full time

Job Description:

We are seeking a seasoned RPA Manager to lead our RPA / UiPath engagements in Redmond, WA. The ideal candidate will have 8-10+ years of experience in IT Consulting Services and background in leading Managed Services engagements.

Key Responsibilities:

  • Manage and lead RPA/UI Path engagements and act as the regional POC.
  • Provide day-to-day operational oversight and leadership to assigned program(s).
  • Collaborate with internal and external teams to deliver solutions within agreed timelines with quality output.
  • Analyze, understand, and document business processes in detail, where required.
  • Understand customer business and partner with stakeholders to optimize/transform the business.
  • Develop strategies for customer management and improving satisfaction.
  • Ensure cross-training and upskilling of team members.
  • Guide team in designing better and robust reporting mechanisms through dashboards.
  • Ensure adherence to privacy and security policies agreed with the client.
  • Track, monitor, and improve contractual SLAs and KPIs.

Required Skills and Qualifications:

  • 8-10+ years of experience in IT Consulting Services and background in leading Managed Services engagements.
  • Strong stakeholder management - external and internal including Exec levels.
  • Technically sound - background of RPA, UiPath, Cloud/APIs.

Benefits:

  • 401(k) Savings Plan - Matched 150% up to 6%. (Our 401k is in the top 1% of 401(k) plans offered in the US)
  • Medical/Prescription/Dental/Vision Coverage
  • $12,000 in Tuition Reimbursement
  • 100% Company-paid mobile phone plan
  • Personal Time Off (PTO) - Ensuring a balance of work and home life

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