Healthcare Support Associate

4 weeks ago


Willard, Ohio, United States Trilogy Health Services Full time

About the Role

The Resident Care Associate (RCA) is a vital member of our team at Trilogy Health Services, providing general non-certified routine services in accordance with established procedures and under the direction of supervisors.

Key Responsibilities

  • Assist with housekeeping and laundry services, including trash removal and making and changing unoccupied beds.
  • Support all aspects of meal service, including transportation of residents to and from the dining room, tray delivery, and ensuring a great dining experience.
  • Respond promptly to resident call lights and ensure frequent checks on residents who are unable to call for help.
  • Participate in 1:1 observations as assigned and maintain open communication with the Nurse Supervisor/Charge Nurse to report any resident changes in condition, concerns, and grievances.
  • Provide exceptional customer service, companionship, communication, and engagement in activities.
  • Assist clinical staff in making residents comfortable, such as checking sitting positions, hydration, and passing.
  • Support personal care responsibilities according to state regulatory guidelines.

Qualifications

High School/GED and 0-1 years of experience. No licenses or certifications are required.

What We Offer

Competitive salaries and weekly pay, 401(k) company match, mental health support program, student loan repayment and tuition reimbursement, health, vision, dental, and life insurance, first-time homebuyers' program, HSA/FSA, and more.


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