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Server - Food and Beverage Specialist

2 months ago

Virginia Beach, Virginia, United States First Watch Full time
Job Summary

We are seeking a skilled Server to join our team at First Watch. As a Server, you will be responsible for providing exceptional customer service, ensuring a memorable dining experience for our guests.

Key Responsibilities
  • Provide friendly, efficient, and accurate service to create a positive experience for customers
  • Describe menu items, assist customers in making food and beverage selections, and take orders
  • Deliver food and beverages in a timely and courteous manner
  • Assist fellow team members to ensure overall customer satisfaction
  • Understand and execute the 5 Steps of Service and Ten Commandments
  • Maintain cleanliness and organization in service areas
  • Check with customers to ensure they are enjoying their meal and take action to solve any problems
  • Anticipate the needs of customers and respond promptly to any requests or concerns
  • Ensure accuracy of customer check and promptly present check to customers
  • Thank customers and invite them to return
Requirements
  • Must be 18 years of age
  • Must be able to effectively communicate with customers, management, and coworkers
  • Basic math skills, including the ability to make change
  • Reading and writing skills
  • Multi-task oriented; ability to perform multiple job functions and take care of multiple tables at one time
  • Able to operate and enter information into POS systems or programs
  • Follow workplace safety procedures
  • Physical activity that includes continuous walking, standing, bending, and lifting (up to 50 lbs)
Benefits
  • A daytime schedule with no night shifts
  • Competitive pay (commensurate with experience)
  • Excellent training

We are an equal employment opportunity employer and welcome applicants from diverse backgrounds. We are committed to creating a positive and inclusive work environment.