Healthcare Services Coordinator

1 week ago


Canton, Ohio, United States Point32Health Full time
About the Role:
Point32Health is seeking a skilled Care Management Service Coordinator to join our team. As a key member of our care management team, you will play a crucial role in ensuring the timely and effective delivery of healthcare services to our members.

Responsibilities:
The successful candidate will be responsible for initiating requests for clinical information from inpatient providers within department timelines, accurately identifying issues that require escalation, and tracking member needs within defined intervention periods. You will also provide education and coaching to members, family, and caregivers on follow-up care and health status, goals of transition care, and health insurance benefits. Additionally, you will ensure timeliness in coordination of healthcare services, assist members with scheduling appointments, tests, screenings, and transportation, and perform general office duties such as sorting mail, filing, and photocopying.

Requirements:
To be considered for this role, you must have a high school degree, with an associate's degree in business or completion of a medical assistant/medical technology/LPN program highly desirable. You should possess strong organizational and communication skills, with the ability to multitask and prioritize work effectively. A commitment to diversity, equity, and inclusion is also essential, as we strive to create a workplace culture that values and respects individuals from all backgrounds.

About Point32Health:
We are a leading health and wellbeing organization dedicated to delivering personalized healthcare experiences to everyone in our communities. Our mission is to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier. We are committed to making diversity, equity, and inclusion part of everything we do, from product design to workforce innovation. With a focus on quality, nonprofit heritage, we leverage our experience and expertise to drive positive change in the lives of our members, partners, colleagues, and communities.
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