Supervisor, Revenue Cycle Operations

2 weeks ago

Dallas, Texas, United States Parkland Health and Hospital System (PHHS) Full time
Job Summary

We are seeking a highly skilled and experienced Revenue Cycle Management Lead to join our team at Parkland Health and Hospital System (PHHS). As a key member of our Patient Financial Services department, you will be responsible for supervising all processes related to financial and operational functions, including front and back-end supervision.

Key Responsibilities:

  • Select, train, motivate, supervise, and evaluate employees.
  • Ensure maximum utilization of individual and group capabilities from the entire team.
  • Responsible for Time and Labor editing to ensure all employee records are accurate and reflect actual time worked.
  • Ensures employees are knowledgeable and current on all policies, procedures, and laws pertaining to their job description.

Requirements:

  • Must have a High School Diploma or GED equivalent.
  • Prefer an Associates degree in Business Administration.
  • Must have a minimum of six (6) years experience in patient registration, financial clearance, patient access, accounts receivable, and revenue integrity within the past 10 years.
  • Two (2) years experience as a lead or supervisor preferred.

Preferred Qualifications:

  • Advanced knowledge of healthcare A/R, collections, insurance, pre-authorizations, pre-registration, registration, financial counseling, and appeals.
  • Advanced understanding of Compliance Guidelines.
  • Advanced knowledge of healthcare reimbursement methodologies.
  • Excellent written and verbal communication and interpersonal skills.
  • Ability to prioritize work demands and meet deadlines.
  • Demonstrate ability to hire and lead a cohesive team to optimal results.
  • Understanding of HIPAA and FDCPA compliance and regulations.
  • Proficient in PC/Systems including the Internet and MS office applications.
  • Must demonstrate an advanced working knowledge of personal computers and other standard office equipment.
  • Must be able to create basic spreadsheets and pivot tables in Excel.
  • Must have the ability to teach and instruct in a manner that others can comprehend and retain information.
  • Must understand managed care and insurance contractual arrangements.
  • Must possess deductive reasoning and rational thinking skills.
  • Must be detail-oriented and have sharp analytical skills to address complex issues relating to managed care contracts, state and federal agency contracts, funding programs, and budgetary constraints.
  • Must demonstrate a positive demeanor and a professional approach to dealing with patients as well as internal and external customers.
  • Must be able to relate to different cultures, backgrounds, and individuals of all sorts with an unbiased demeanor and open mind.
  • Must be professional in appearance at all times.
  • Basic medical terminology preferred.
  • Bilingual skills preferred.

Work Environment:

This is an in-person position, located in a shared workspace on our main campus. Parking on campus may require additional travel time.

Why Join Us:

Parkland Health and Hospital System (PHHS) is a diverse healthcare legacy that has served our community for over 125 years. We offer a talented team where patient care is more than a job – it's our passion. Join us and put your skills to work in a dynamic and supportive environment.

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