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Automotive Service Consultant
2 months ago
Wise Auto Group is seeking a dedicated Automotive Service Advisor to enhance our dealership operations. This role is pivotal in ensuring that our customers receive exceptional service and support.
Key Responsibilities:- Assess vehicle performance issues and service requests to initiate appropriate automotive services and repairs.
- Verify warranty and service contract coverage to provide accurate information to customers.
- Prepare detailed estimates and write repair orders while maintaining comprehensive customer records.
- Address customer inquiries, schedule appointments, and guide clients in identifying necessary services based on vehicle maintenance needs.
- Collaborate with the team to deliver a top-notch automotive service experience.
- Opportunities for career advancement.
- Competitive salary and benefits package.
- Medical insurance options with leading providers.
- Complimentary dental and vision insurance for employees.
- Basic life insurance coverage.
- Paid vacation leave, accruing after six months of employment.
- Five days of sick leave, available after the first month.
- Three days of bereavement leave annually.
- Supplemental insurance options.
- 401k retirement plan with company matching.
- Employee discounts on services and parts.
- Ongoing training and professional development.
- A supportive work environment with a focus on internal promotions.
- High school diploma or equivalent required.
- Previous experience as an automotive service advisor is preferred but not mandatory.
- Must possess a valid driver's license and maintain an insurable driving record.
- Exhibit a positive attitude and strong work ethic.
- Ability to learn new technologies and service procedures.
- Excellent communication and follow-up skills.
- Team-oriented with effective collaboration abilities.
- Familiarity with automotive systems is advantageous.
- Basic computer skills and mechanical troubleshooting capabilities.
- Solution-oriented mindset is essential.
We are an equal opportunity employer, considering all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
