Customer Service Sales Representative
7 days ago
GCI is seeking a highly motivated Sales and Customer Support Specialist to join our team. As a Sales and Customer Support Specialist, you will play a critical role in providing exceptional customer service and sales support to our customers in rural areas. This is an exciting opportunity to work for a leading telecommunications company that is dedicated to delivering innovative communication solutions to the people of Alaska.
About GCI
GCI has been a pioneer in the telecommunications industry for over 40 years, bringing telemedicine and online education capabilities to remote communities across the state. We are committed to connecting the Arctic globally and providing strong services to consumer and business markets. With our introduction of 1 GIG internet speeds in the state, we continue to transform communication and quality of life for Alaskans.
Responsibilities
As a Sales and Customer Support Specialist, your primary responsibilities will include:
- Providing exceptional customer service and sales support to our customers in rural areas.
- Utilizing your knowledge of our products and services to identify opportunities to upsell and cross-sell to our customers.
- Working closely with our sales and customer service teams to ensure seamless customer experience.
- Meeting and exceeding performance and sales goals/metrics.
Requirements
To be successful as a Sales and Customer Support Specialist, you will need to possess the following skills and qualifications:
- A high school diploma or equivalent.
- At least six (6) months of general work experience.
- Previous experience in customer service and sales is preferred.
- Telecommunications experience is also a plus.
Estimated Salary
The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. Our compensation package includes competitive benefits, bonuses, and opportunities for professional growth and development.
About Us
GCI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or another characteristic protected by law.
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