Aviation Ground Support Supervisor

2 months ago


Panama City, Florida, United States Sheltair Full time
Job Summary

The Line Service Supervisor is a key role at Sheltair, responsible for leading and coordinating the activities of line service technicians. This position requires strong leadership and communication skills, as well as the ability to provide exceptional customer service to discerning general aviation customers.

Key Responsibilities
  • Leadership and Supervision: Lead, supervise, and coordinate the activities of line service technicians, ensuring that all tasks are completed efficiently and effectively.
  • Customer Service: Provide exceptional customer service to general aviation customers, ensuring that their needs are met and exceeded.
  • Compliance and Safety: Ensure compliance with company policies and safety regulations, including training new employees and assigning duties to direct reports.
  • Inventory Management: Maintain fuel inventories, ensure the safe and efficient use of equipment, and order supplies and equipment as necessary.
  • Ramp Operations: Assist with ramp operations, including towing, wing-walking, directing, and parking aircraft as necessary.
  • Performance Management: Lead by example, provide input to the manager regarding staffing, scheduling, on-the-job training, employee rewards, and employee performance.
Requirements
  • A High School diploma or GED
  • A minimum of one to three years' relevant experience in a related field
  • Strong interpersonal, communication, organizational, and customer service skills
  • A valid driver's license
  • Ability to handle moderate to heavy physical activity, including lifting up to 50 lbs
  • Ability to pass a pre-employment drug screen and background check following FAA and DOT guidelines


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