Business Process Analyst

1 month ago


Texas, United States The Lab Consulting Full time
{"title": "Business Analyst", "description": "Join Our Team as a Business Analyst

We are a mid-sized Management Consulting, Automation, and Data/Process Science firm, established in 1993, serving Fortune 1000 companies throughout North America. Our unique, template-based and data-centric approach to client projects has been a key factor in our success.

As a Business Analyst, you will play a key role in both large-scale end-to-end automation programs and smaller, tactical related solutioning. Your responsibilities will include:

Key Responsibilities
  • Formulate and define scope and objectives through research and fact-finding combined with an understanding of applicable business solutions and business requirements.
  • Identify and document current state business processes, eliciting both pain points and opportunities through interviews and direct observation of employees.
  • Lead requirements gathering efforts on projects using moderately complex technical skills.
  • Identify processes and workflows that can be enhanced by a Robotics Process Automation (RPA) /AI/Analytics.
  • Document the current state business processes by creating "As Is" process maps and narratives.
  • Critically evaluate Business workflows with a view to improve efficiency and enhance our usage of RPA and Workflow Automation.
  • Ability to understand Automation/AI tools, e.g. UiPath, Microsoft Power Automate.
  • Work closely with functional teams and business units to clearly understand defined processes to be automated.
  • Gather underlying process metrics to drive analysis of business process changes.
  • Focus on improving corporate performance by managing business processes.
  • Facilitate working sessions with stakeholders to generate consensus on new business processes.
  • Assist in managing the Work Intake process.
  • Work with business SME's during refinement meetings to create user stories with clear acceptance criteria.
  • Makes recommendations for business process improvements for clients.
  • Create business process maps and summary level analysis documentation.
  • Acts as a liaison between business units and IT to understand automation needs and to communicate production status and issues.
  • Closely collaborates with the internal and client teams to push projects forward.
  • Leads small to moderately complex projects from start to finish to deliver both analytics and RPA specific capabilities.
  • Works with internal teams in day-to-day production support and on-going process improvement.

Requirements

  • Bachelor's degree in Business or related field.
  • 5+ years' of experience in related industry.
  • Strong written and verbal communication skills.

We offer a dynamic and collaborative work environment, with opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for business process improvement, we encourage you to apply for this exciting opportunity.

", "lang_code": "en"}

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