Bus and Passenger Service Manager

2 days ago


Hartford, Connecticut, United States HNS Management Co. Inc dba CTtransit Full time
Job Overview

We are seeking a highly skilled and dedicated individual to fill the role of Bus and Passenger Service Manager for our Hartford area operations. As a key member of our management team, you will be responsible for ensuring the safe and efficient operation of our public transportation services, as well as providing exceptional customer service to our passengers.

Compensation and Benefits

The estimated annual salary for this position is $60,000-$70,000, depending on experience. In addition to competitive pay, we offer a range of benefits, including opportunities for advancement, a supportive work environment, and a comprehensive benefits package.

Key Responsibilities
  • Oversee the safe and efficient operation of transit buses, ensuring compliance with regulatory requirements and company policies
  • Develop and implement strategies to improve customer satisfaction and retention
  • Manage and train a team of drivers and support staff, providing coaching and feedback to ensure high performance standards
  • Analyze data and metrics to identify areas for improvement and develop solutions to address them
  • Collaborate with other departments to ensure seamless communication and coordination
  • High School Diploma or GED
  • At least 21 years old and valid CDL (Class A or B)
  • P (Passenger) Endorsement and one of the following: S (School Bus), V (Student Transportation Vehicle), F (Taxi, Livery, Service Bus, Motor Bus or Motor Coach), or A (Activity Vehicle)
  • Air brake qualified (no L restriction)
  • No more than 1 moving violation in the last 3 years
  • Minimum 2 years experience in a position requiring excellent customer service skills and leadership abilities
  • Ability to work all shifts, including nights, weekends, holidays, and split shifts
  • Must not have outside employment that interferes with employment at CT Transit
  • Ability to pass DOT physical exam and meet physical requirements of the position
  • Ability to effectively read, write, and comprehend basic English


  • Hartford, Connecticut, United States TransForce Full time

    Job SummaryWe are currently seeking a highly motivated and experienced CDL Shuttle Driver to join our team at Propark Mobility in Hartford, Connecticut. As a Shuttle Driver, you will be responsible for safely transporting customers to and from the facility using a shuttle bus.About the RoleThis is a full-time opportunity that requires a valid driver's...


  • Hartford, Connecticut, United States HNS Management Co. Inc dba CTtransit Full time

    Safely operate transit buses on designated routes, ensuring the well-being and satisfaction of passengers by providing exceptional customer service. Collect fares, follow schedules, and maintain a strong work ethic as part of a cohesive team.Embracing a flexible schedule, you will be required to work varied shifts including days, nights, weekends, split...


  • Hartford, Connecticut, United States HNS Management Co. Inc dba CTtransit Full time

    About the CompanyHNS Management Co. Inc dba CTtransit is a reputable transportation company committed to providing safe and reliable services to our community.Estimated Salary: $24.80 - $28/hourThis rate applies during the training period, which typically lasts 6-8 weeks. After completing the training, you will be eligible for the starting rate of a...


  • Hartford, Connecticut, United States HNS Management Co. Inc dba CTtransit Full time

    Job SummaryWe are seeking a reliable and courteous Public Transportation Specialist to operate transit buses in the Hartford area. As a key member of our team, you will provide excellent customer service, collect fares, and maintain a safe and efficient transportation experience for our passengers.Compensation and BenefitsThe estimated annual salary for this...


  • Hartford, Connecticut, United States HNS Management Co. Inc dba CTtransit Full time

    **Job Summary:** Are you a motivated and detail-oriented individual looking for a challenging role in public transportation? We are seeking a Bus Operator to join our team at HNS Management Co. Inc dba CTtransit. As a Bus Operator, you will be responsible for safely operating transit buses on routes, collecting fares, and providing excellent customer...


  • Hartford, Connecticut, United States DATTCO Full time

    We are currently hiring experienced school bus drivers for our location in East Hartford, CT. At DATTCO, we pride ourselves on having the highest employee satisfaction rate in the industry.Our company, DATTCO, is a third-generation, family-owned passenger transportation company serving 30 school districts throughout Connecticut and Rhode Island. Learn more...


  • East Hartford, Connecticut, United States Town of East Hartford Connecticut Full time

    Job OpportunityThe Town of East Hartford Connecticut is seeking a skilled bus driver to operate daytime and evening shuttle services for the elderly.Salary Information:$55,000 - $75,000 per yearKey Responsibilities:Drive the Senior Center Bus or vans safely and efficiently.Transport passengers to designated locations.Maintain a clean and organized vehicle at...


  • East Hartford, Connecticut, United States Wyndy LLC Full time

    About the JobWe are looking for an experienced School Bus Manager to join our team at Wyndy LLC in East Hartford, CT. The successful candidate will be responsible for coordinating safe and efficient transportation services to schools.Key Responsibilities:Oversee Daily Operations: Ensure that daily transportation schedules and routes are followed...


  • Hartford, Connecticut, United States HNS Management Co. Inc dba CTtransit Full time

    Safely operating transit buses on routes, providing courteous and helpful customer service is an essential part of this role. Collecting fares, following schedules, maintaining excellent attendance, and working cooperatively with other employees are also key responsibilities.Flexibility is crucial, as this position requires availability to work days, nights,...


  • East Hartford, Connecticut, United States Town of East Hartford Connecticut Full time

    ResponsibilitiesDrive the Senior Center Bus or vans for the Towns T Bus Driver, Driver, Senior, Transportation, CDL, VehicleEnsure the safety and well-being of passengersRequirementsValid CDL licenseGood driving recordAbility to work varied schedules


  • East Hartford, Connecticut, United States Transdev Full time

    About the RoleAt Transdev, we are committed to providing safe and reliable transportation services to our communities. As a Bus Driver, you will play a critical role in ensuring the smooth operation of our transportation systems.Key ResponsibilitiesSafely transport passengers throughout the service areaAssist with boarding passengers using wheelchairs or...


  • Hartford, Connecticut, United States HNS Management Co. Inc dba CTtransit Full time

    **Company Overview:** HNS Management Co. Inc dba CTtransit is a leading provider of public transportation services in the region. We are committed to providing safe, reliable, and efficient transportation options for our customers.**Job Description:** As a Bus Operator, you will play a critical role in ensuring the smooth operation of our transportation...

  • Mobility Driver

    17 hours ago


    East Hartford, Connecticut, United States Transdev Full time

    About the JobWe are seeking a highly skilled and motivated individual to join our team as a Bus Driver. As a key member of our team, you will be responsible for safely transporting passengers throughout the service area.RequirementsValid driver's license with at least 3 years of experiencePassenger Endorsement (or ability to obtain)Why Join Us?At Transdev,...


  • Hartford, Connecticut, United States Wyndy LLC Full time

    At Wyndy LLC, we are seeking a qualified Transportation Services Coordinator to provide safe and efficient transportation services to students residing in Hartford, CT. This role involves operating a school bus and ensuring the well-being of students during their commute. The coordinator must maintain a clean and organized bus, follow designated routes and...


  • Hartford, Connecticut, United States Clearstream Full time

    About the Role: We are looking for a motivated and detail-oriented individual to fill the position of Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Speak with customers on phone regarding company service/price/policyConvey exact reservation...


  • Hartford, Connecticut, United States Resource Informatics Group Inc Full time

    Job Title: Azure Integration Services Sr. DeveloperJob Description:    Role: Azure Integration Services Sr. Dev    Location: Remote    Duration: 6+ months    Rate: $market All Inclusive    Job Requirements:          Key Skills:Strong experience with Azure ArchitectureLogicApps, API Management, Service Bus, EventsHands on...


  • Hartford, Connecticut, United States Clearstream Full time

    Company Overview">Clearstream is a leading corporate ground transportation company dedicated to providing exceptional service to our clients. We are seeking a highly skilled and service-oriented Dispatch and Reservation Coordinator to join our team.">Job Description:">The ideal candidate will be responsible for conveying reservation information,...


  • Hartford, Connecticut, United States Wyndy LLC Full time

    We are seeking a dedicated Student Transit Services Specialist to join our team at Wyndy LLC. In this role, you will be responsible for providing safe and efficient transportation services to students residing in Hartford, CT. The specialist must operate a school bus, maintain a clean and organized vehicle, and ensure compliance with all traffic and safety...


  • Hartford, Connecticut, United States HNS Management Co. Inc dba CTtransit Full time

    About the RoleSafely operate transit buses on designated routes, delivering exceptional customer service while adhering to schedules and maintaining a safe working environment.Compensation PackageWe offer a competitive salary range of $26.57 - $35.43 per hour, with opportunities for progression after 5 years of service. Trainees receive a training rate of...

  • Shuttle Driver

    3 weeks ago


    Hartford, Connecticut, United States LAZ Parking LTD, LLC Full time

    Job SummaryWe are seeking a reliable and punctual Shuttle Driver to transport passengers safely and efficiently to and from the university and parking. As a key member of our team, you will be responsible for ensuring a positive experience for all passengers.About the JobThe Shuttle Driver position is a non-exempt role that requires a Class P or S CDL or F...