Service Ambassador

5 days ago


Plainfield, Illinois, United States Wash U Carwash Full time
Job Description
We are seeking a skilled and motivated Customer Service Attendant to join our team at WashU Carwash. As a key member of our staff, you will be responsible for delivering exceptional customer service, selling monthly memberships, and operating car wash equipment. If you have a passion for customer satisfaction, excellent communication skills, and a strong work ethic, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
- Greet customers warmly and knowledgeably answer their questions
- Sell monthly memberships and upsell customers into premium services
- Operate car wash equipment, including power washers, vacuums, and other cleaning tools
- Maintain accurate records of transactions and customer information
- Resolve customer complaints in a timely and professional manner
- Perform general maintenance tasks for the facility, including washing floors, emptying trash cans, and cleaning equipment.

Requirements:
- High school diploma or equivalent required
- 1-2 years of customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, team-oriented environment
- Detail-oriented with a focus on providing high-quality customer service
- Ability to handle cash and credit card transactions accurately and efficiently
- Willingness to work weekends and holidays as needed.

Benefits:
- Competitive hourly rate: $14-16 per hour
- Opportunities for advancement and professional growth
- Free carwashes
- Commission on monthly wash membership sales
- On-target earnings: $20+ per hour.

What We Offer:
A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.

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