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Treasury Client Relationship Specialist I
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Treasury Client Relationship Specialist I
2 months ago
We are seeking a highly skilled Treasury Client Relationship Specialist I to join our team at Glacier Bank. As a key member of our team, you will play a critical role in coordinating all treasury products, interacting with customers, vendors, and bank staff in a professional and courteous manner.
Key Responsibilities:- Maintain and Support Treasury Products: Ensure the efficient operation of treasury products, including Netteller E-banking, remote deposit, and positive pay accounts.
- Customer Support: Provide exceptional customer service to Treasury customers, assisting with setup, maintenance, and troubleshooting of treasury products.
- Internal Collaboration: Work closely with bank staff to provide education and support on treasury products and services.
- Process Improvement: Identify opportunities for process improvement and implement changes to enhance the overall efficiency and image of the bank.
- Attention to Detail: High degree of attention to detail and excellent organizational skills to perform in a fast-paced environment.
- Communication Skills: Ability to communicate effectively verbally and in writing, with a strong focus on customer service.
- Technical Skills: Basic computer skills with working knowledge of word processing, spreadsheets, and general computer applications.
- Education: High school diploma or equivalent.
- Banking Knowledge: Moderate level of banking knowledge desired.
This role requires routine work indoors in a climate-controlled shared work area with a moderate noise level. Occasional travel may be required.
Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.