Service Technician

24 hours ago

Redmond, Oregon, United States H.D. Fowler Company Full time
Job Overview

We are seeking a highly skilled Service Technician to join our team at H.D. Fowler Company. As a Service Technician, you will be responsible for providing top-notch service to our customers, ensuring their water and wastewater needs are met with efficiency and expertise.

Key Responsibilities
  • Perform HDPE Fusion welding services using hydraulic and non-hydraulic fusion equipment
  • Maintain and repair hydraulic equipment, as well as associated equipment such as pipe stands, rollers, and trailers
  • Provide other services including fire hydrant repair, bacterial sampling, sewer testing, and vacuum testing
  • Communicate directly with customers to schedule appointments and provide exceptional customer service
  • Develop the ability to read construction plans and perform material takeoff quotes
  • Work with management to ensure accurate pricing for services completed
  • Write, maintain, and bill sales orders for customers to completion
  • Be responsible for maintenance, repair, and rental of machines and/or other shop equipment
  • Contribute to overall branch operations, including working in the local branch's warehouse and customer service area
  • Participate in continuous education and training to stay up-to-date on the latest techniques and technologies
Requirements
  • Experience as a service technician in the Waterworks industry is preferred but not required
  • HDPE and prior buried utilities experience is a plus
  • Valid state driver's license and clean driving record required; ability to gain Class A CDL at a later date
  • Ability to pull trailer with large construction equipment, bundles of pipe, and pallets of product
  • Strong mechanical aptitude and problem-solving skills
  • Ditch safety certification or the ability to obtain it after hiring
  • Able to lift 75 lbs. on a daily basis, throughout shift
  • Medically able to complete and obtain all state and federal certifications required for safety
  • Able to interact positively with, communicate clearly with, and effectively direct all types of coworkers and/or customers
  • Must perform job duties with an emphasis on safety and accountability for actions on and off work sites
  • Able to operate in a high-paced, demanding environment under a variety of climates and conditions
  • Able to travel 20% of time, with possible overnight stay required
  • Able to work independently with minimal supervision
What We Offer
  • Salary DOE
  • Working Hours Primarily Monday - Friday between 7AM-5PM
  • 8 Paid Holidays
  • Competitive Medical, Dental & Vision Benefits
  • Flex Spending Programs for health and dependent care
  • $100k Group Life and AD&D Insurance – Premiums paid by the Company
  • Generous Paid Time Off Accrual starting at 120 Hours per year (plus 10 hours at 90 days)
  • Generous Discretionary Bonuses and Retirement Profit Sharing
  • Traditional 401(k) & Roth with up to 5% company match
  • Gym membership reimbursement up to $50 per month
  • Safety boots & work pants reimbursement up to $550 per year
  • Access to wide variety of training and skills programs
  • Safe and engaging work environment

We are an Equal Employment Opportunity (EEO) Employer committed to providing a diverse and inclusive environment free of discrimination and harassment. We respect and embrace the unique backgrounds, talents, and perspectives of all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, protected veteran status, disability or any other protected characteristics.

We promote a drug & alcohol-free workplace; all job offers are contingent on results of drug screening, including screening for marijuana.

No recruiting agencies, please.

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