Restaurant Host

3 weeks ago

Cincinnati, Ohio, United States BRU Burger Bar - Cincinnati Full time
About UsBRU Burger Bar - Cincinnati is a dynamic restaurant group dedicated to providing exceptional dining experiences. We pride ourselves on our commitment to community impact and sustainable growth.

We are seeking a skilled Server to join our team. This role plays a crucial part in ensuring a positive experience for our guests. The ideal candidate will provide top-notch customer service, take orders accurately, serve food and beverages promptly, and maintain a clean and organized dining area.

Responsibilities
  • Customer Service:
    • Greet guests warmly and make them feel welcome.
    • Assist guests with menu selections and provide detailed information about food and beverage offerings.
    • Ensure prompt and courteous service throughout the meal.
    • Address any customer inquiries, concerns, or special requests with professionalism and enthusiasm.
  • Order Management:
    • Accurately take food and beverage orders from guests.
    • Input orders into the restaurant's POS (Point of Sale) system.
    • Double-check orders for accuracy before submitting them to the kitchen.
    • Coordinate special requests and dietary restrictions with the kitchen staff.
  • Food and Beverage Service:
    • Serve food and beverages promptly and according to established presentation standards.
    • Monitor guests' needs and promptly refill drinks, clear empty plates, and provide additional items as requested.
    • Ensure that all meals are served correctly, with the appropriate condiments and accompaniments.
  • Cleanliness and Organization:
    • Set up and clean tables before and after guest use.
    • Ensure the dining area is clean, well-maintained, and properly stocked with utensils, napkins, and condiments.
    • Assist in overall restaurant cleanliness, including helping with dishwashing and cleaning tasks as needed.
  • Teamwork:
    • Collaborate effectively with kitchen staff, bartenders, and other servers to ensure smooth and efficient restaurant operations.
    • Communicate guest feedback and special requests to the appropriate team members.
Qualifications and Requirements
  • Previous serving experience is preferred but not required; training will be provided.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail.
  • Ability to work in a fast-paced and high-pressure environment.
  • Team player with a positive attitude.
  • Ability to stand and walk for extended periods.
  • Flexibility to work evenings, weekends, and holidays.
  • Knowledge of food and beverage offerings is a plus.
Estimated Salary$18-$22 per hour, depending on experience.

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