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Clinical Operations Supervisor

2 months ago

St Louis, Missouri, United States SSM Health Full time

It's more than a career, it's a calling

Worker Type: Regular

Job Highlights:

Embrace Your Calling with SSM Health

Our Culture

At SSM Health, we unite and nurture exceptional individuals. The success of our employees directly contributes to our healing mission.

SSM Health is dedicated to fostering a collaborative relationship with our workforce. We encourage our employees to actively engage in decisions that influence their roles. We celebrate achievements and acknowledge those who contribute to delivering outstanding experiences.

Our Opportunities

SSM Health provides competitive remuneration. Additionally, relevant professional experience will be considered in your compensation package. Comprehensive Benefits Package includes:

  • Medical, Dental, Vision, Life Insurance
  • Income-based medical insurance premium discounts
  • HSA/FSA options
  • Short and Long-Term Disability coverage
  • Generous Paid Time Off
  • 403b/401k retirement plans
  • Daily Pay: Access your earnings when needed

Work Schedule : 8AM - 4:30PM, Monday - Friday with flexibility to assist as required.

Job Summary:

Oversees daily operations alongside management and leadership teams to ensure the achievement of clinical objectives and high-quality patient care for designated home care and/or hospice services.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

  • Directs, educates, and supervises nursing and support personnel during assigned shifts, making patient and staff assignments. Contributes to performance evaluations of team members and serves as a resource for staff. Conducts patient visits as necessary.
  • Manages patient flow within the designated area and provides support during patient emergencies. Acts as clinical manager during operational hours, as assigned.
  • Coordinates patient care and referrals, ensuring continuous assessment of patient needs and the development, implementation, and updating of individualized care plans. Evaluates the effectiveness of patient care and identifies issues affecting desired outcomes.
  • Addresses complaints regarding patient care and manages them through established protocols.
  • May serve as the designated manager and/or alternate administrator of a Medicare provider number during operational hours as assigned. Upon obtaining written authorization, may be designated as an alternate administrator, reviewing obligations and receiving appropriate orientation.
  • Provides support and coordination for patient emergencies and leads incident command for internal or external disasters until relieved by an assigned administrative representative.
  • May assist in hiring, training, directing, developing, and evaluating staff.
  • Maintains a constant state of alertness and operates in a safe manner.
  • Performs additional duties as assigned.

EDUCATION

  • Graduate of an accredited nursing program or equivalent educational background for licensing

EXPERIENCE

  • Minimum of two years' experience as a registered nurse, demonstrating progressive leadership responsibilities

PHYSICAL REQUIREMENTS

  • Frequent lifting/carrying and pushing/pulling objects weighing up to 25 lbs.
  • Frequent sitting, standing, walking, reaching, and repetitive movements of the feet/legs and hands/arms.
  • Regular use of vision and depth perception for near (20 inches or less) and far (20 feet or more) distances, including color identification.
  • Frequent use of hearing and speech for oral communication, including the ability to hear alarms and malfunctioning equipment.
  • Regular keyboard use and data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting, and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing between 25-50 lbs.
  • Rare climbing.
  • Frequent driving.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

  • Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA)
  • And
  • Registered Professional Nurse (RN) - State Department of Financial and Professional Regulation

Work Shift: Day Shift

Job Type: Employee

Department: Home Care

Scheduled Weekly Hours: 40

SSM Health is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law.

Benefits

SSM Health values our exceptional employees by offering a comprehensive benefits package tailored to their needs.

  • Paid Parental Leave: Eligible team members receive one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
  • Flexible Payment Options: Our voluntary benefit through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
  • Upfront Tuition Coverage: We provide upfront tuition coverage through FlexPath Funded for eligible team members.