Customer Service Representative

1 week ago


Lahaina, Hawaii, United States Central Pacific Bank Full time

Job Description:

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  • This role involves working as a Customer Service Representative for Universal Banking, interacting with clients and resolving their banking needs.
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About the Job:

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  • As a Customer Service Representative, you will be responsible for providing excellent customer service, handling customer inquiries, and resolving any issues that may arise.
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Key Responsibilities:

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  • Answering customer calls and responding to emails and online chats
  • Providing information on bank products and services
  • Resolving customer complaints and issues
  • Collaborating with internal teams to resolve complex customer issues
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Requirements:

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  • A minimum of 1 year of experience in customer service
  • Strong communication and problem-solving skills
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Working Conditions:

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  • You must be able to work in a fast-paced environment and multitask effectively
  • You must be able to communicate clearly and professionally with customers
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Compensation:

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  • The estimated salary for this role is $40,000 - $60,000 per year, depending on experience
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About Central Pacific Bank:

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  • We are committed to providing excellent customer service and building long-term relationships with our clients


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