Patient Care Manager

2 weeks ago


Salisbury, North Carolina, United States BAYADA Home Health Care Full time
Client Services Manager

BAYADA Home Health Care is seeking a full-time Client Services Manager to join our team in Salisbury, NC. As a Client Services Manager, you will play a vital role in ensuring the highest quality home care services are delivered to our clients.

Responsibilities:
  • Provide exceptional customer service and ensure our caregivers are delivering top-notch care to our clients.
  • Focus on managing the coordination of client services and addressing emergent scheduling issues.
  • Manage your caseload while proactively growing it.
  • Build lasting relationships with clients, referral sources, payors, and community organizations.
  • Develop strong, communicative relationships with the team.
  • Maintain effective fiscal management of your caseload by monitoring key metrics.
  • Partner with Clinical Managers to provide supervision and support to field employees.
Qualifications:
  • Bachelor's degree required.
  • Prior medical office or home care experience preferred.
  • Prior supervisory experience a plus.
  • Demonstrated record of successfully taking on increased responsibility.
  • Ambition to grow and advance beyond current position.
  • Strong computer skills required (electronic medical record).
  • Excellent communication and interpersonal skills.
Why Choose BAYADA?
  • BAYADA offers the stability and structure of a national company with the values and culture of a family-owned business.
  • Newsweek's Best Place to Work for Diversity 2023.
  • Newsweek Best Place to Work for Women 2023.
  • Newsweek Best Place to Work (overall) 2024.
  • Newsweek Best Place to Work for Women and Families 2023.
  • Glassdoor Best Places to Work 2018 and 2019.
  • Forbes Best Places to Work for Women 2020.
  • Paid weekly.
  • Mon-Fri work hours.
  • AMAZING culture.
  • Strong employee values and recognition.
  • Small team at a local office.
  • Growth opportunities.
  • BAYADA offers a comprehensive benefits plan that includes paid holidays, vacation, and sick leave, vision, dental, and medical health plans, employer-paid life insurance, 401(k) with company match, direct deposit, and employee assistance program.

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