ServiceNow Developer
1 week ago
ServiceNow Developer
Job Summary
InnovitUSA is seeking a highly skilled ServiceNow Developer to join our team. As a ServiceNow Developer, you will be responsible for configuring, developing, and implementing ServiceNow modules per requirements, established procedures, and ITIL processes.
Key Responsibilities
- Function as a ServiceNow subject matter expert.
- Configure, develop, and implement ServiceNow modules per requirements, established procedures, and ITIL processes.
- Deliver support and designs required for integration with statewide systems, software products, and vendor systems.
- Participate in the test approach, conditions, and scripts used as the basis for detailed test scenarios.
- Provide input relating to training and/or documentation materials.
- Effectively performs product tests and deployments.
- Identify appropriate business examples to illustrate key concepts/features.
- Anticipate, identify, track, and resolve issues and risks affecting own work and work of the TBO ITSM Service Management Automation and Integration team.
- Participates and/or coordinates in product design reviews to verify that design meets quality standards and functional/technical requirements.
- Provides accurate estimates for design and configuration efforts for the development and installation of new ServiceNow services, ServiceNow software changes and ServiceNow enhancements.
- Apply specific expertise to ensure the ServiceNow tool meets defined customer objectives.
- Anticipate and resolve issues specific to the ServiceNow tool.
- Analyze and provide input on the functional and technical impact of product planning decisions.
- Participate in product design reviews to verify that designs meet quality standards and functional/technical requirements.
- Perform impact analyses on production fixes and enhancements.
- Provide product support and provide accurate and complete answers to detailed product questions in a timely manner.
- Perform technical research as it relates to application modification methodologies, strategies, and design.
- Accurately set severity of identified defects.
- Documents all work for future reference.
- Follows quality standards.
- Able to work in a team environment.
- Provide full knowledge transfer to other team members.
- Experience with other IT tools (i.e. MS Office, Visio, etc.).
Required Skills
1. JavaScript - 5 years
2. XML/HTML/CSS - 5 years
3. Rest API/SOAP/WSDL- 5 years
4. Angular JS Frameworks - 2 years
Desired Skills
1. jQuery - 2 years
2. Ajax/Jelly - 2 years
3. ITIL Process Knowledge
4. MYSQL
5. ServiceNow Administrator Certification
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