Service Warranty Processor
1 week ago
Prestige Ford is seeking a dedicated Warranty Administrator to oversee the warranty claims process, ensuring prompt and accurate submission.
The successful candidate will have a solid understanding of warranty administration principles and practices, with a focus on customer satisfaction and process improvement.
The estimated salary for this position is $60,000 - $75,000 per year, depending on qualifications and experience.
Responsibilities
- Review and complete warranty claims, ensuring timely and accurate submission
- Prepare and record necessary documentation, including repair orders and claim forms
- Resolve any discrepancies or issues that may arise during the claims process
- Develop and maintain relationships with manufacturers' representatives
- Stay up-to-date with regulatory requirements and ensure compliance in all aspects of warranty administration
Requirements
- High school diploma or equivalent
- 2+ years of experience in warranty administration, preferably in the automotive industry
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
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