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Network Architect

2 months ago


San Antonio, Texas, United States Laiba Technologies LLC Full time
Job Overview

We are seeking a highly skilled Network Engineer to join our team at Laiba Technologies LLC.

Key Responsibilities:

  • Design, implement, and maintain complex network systems and infrastructure.
  • Expertise in Unified Communications as a Service (UCCE), Interactive Voice Response (IVR), and Cisco IPT.
  • Lead and support major version upgrades and platform migrations.
  • Perform end-to-end troubleshooting of UCCE systems.
  • Collaborate with cross-functional teams to ensure seamless integration and coordination.
  • Develop and maintain technical documentation and knowledge base.
  • Stay up-to-date with industry trends and emerging technologies.

Requirements:

  • 10+ years of relevant experience in network engineering and telecommunications.
  • Expertise in SIP protocol, SIP call flow, and SIP troubleshooting.
  • Hands-on experience with SQL queries and Cisco Dialer.
  • Incident management and release management experience.
  • Cisco ICM scripting knowledge (optional).

What We Offer:

  • A dynamic and collaborative work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.