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Retail Sales Associate Key Holder

2 months ago

San Jose, California, United States DXL Full time
Job Opportunity

DXL Group, a leading specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder to deliver exceptional customer experiences and drive sales growth.

What Sets Us Apart

  • We prioritize employee development, promoting from within to foster a culture of growth and success.
  • Our free-standing stores offer a unique and dynamic work environment, closing at 7pm to provide a better work-life balance.
  • The entire team is eligible for quarterly bonuses, reflecting our commitment to shared success.

About the Role

  • As a self-driven and results-oriented Retail Sales Associate, Key Holder, you will be responsible for building strong relationships with guests, providing personalized service, and coaching team members to achieve their goals.
  • You will serve as a product knowledge expert, selling and marketing a wide range of apparel, including private labels, name brands, and tailored clothing.
  • Key responsibilities include ensuring each guest feels welcomed, serving as a product knowledge expert, and assisting with building a superior customer-focused sales team.

Requirements

  • High school diploma or equivalent (college/university degree a plus)
  • Demonstrates superior customer service techniques and experience with problem/complaint resolution
  • Ability to lift up to 10 lbs. and move up to 50 lbs.

The hourly rate for this position is $14.00 per hour, plus a commission rate between 1.5% and 6% based on personal sales volume. Associates are also eligible for a quarterly bonus based on store sales.


Join Our Team

DXL is committed to Diversity, Equity, and Inclusion, providing equal employment opportunities to all employees and applicants for employment, and prohibiting discrimination and harassment of any type.