Franchise Receptionist

5 days ago

IL United States H&R Block Full time
{"title": "Receptionist - Franchise Location", "description": "

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

We are seeking a skilled Receptionist to join our team at our Franchise Location. As a Receptionist, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service, scheduling appointments, and ensuring a smooth and efficient experience for our clients.

Responsibilities:

  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients how they would like to be scheduled
  • Help to ensure all clients needs have been met during service both in person, over the phone or virtually
  • Maintain office cleanliness and organization of resources with team members
  • Other duties as assigned

Requirements:

  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task
  • Strong organizational and time-management skills
  • Computer proficient with the ability to use Microsoft Office

What you'll bring to the team:

  • Excellent communication and interpersonal skills
  • Ability to work in a team environment
  • Flexibility and adaptability

At H&R Block, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.

", "lang_code": "en"}

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