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Security Attendant

2 months ago

Scottsdale, Arizona, United States Great Wolf Resorts Full time

Job Summary

At Great Wolf Resorts, we are seeking a highly skilled and dedicated Security Officer to join our team. As a Security Officer, you will play a vital role in ensuring the safety and security of our guests, employees, and property.

Key Responsibilities

  • Maintain a high level of visibility and vigilance throughout the resort premises to prevent and respond to any security incidents.
  • Conduct regular security patrols and inspections to identify potential security risks and take proactive measures to mitigate them.
  • Respond promptly and effectively to security incidents, including emergencies and guest complaints.
  • Collaborate with other departments, such as Guest Services and Operations, to ensure a seamless and secure guest experience.
  • Provide excellent customer service and respond to guest inquiries and concerns in a professional and courteous manner.
  • Stay up-to-date with all security protocols and procedures, including emergency response plans and crisis management.
  • Participate in ongoing training and development to enhance security skills and knowledge.

Requirements

  • High school diploma or equivalent required.
  • Previous experience in security or a related field, preferably in a hospitality or resort setting.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.
  • Successful completion of a background check and drug screen.
  • Ability to lift up to 30 pounds and stand for long periods of time.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A fun and dynamic work environment.
  • A commitment to providing excellent customer service and ensuring a safe and secure guest experience.