Service Engineer

5 days ago


Southfield, Michigan, United States Tiro L.L.C. Full time
Job Title: Service Engineer

Job Summary:

The Service Engineer is a critical role within our team, responsible for providing installation, commissioning, and maintenance support for our company's products and machines at customer locations. This position requires a strong technical aptitude, excellent communication skills, and the ability to work independently with minimal supervision.

Key Responsibilities:

  • Perform preventative maintenance to ensure optimal operation and minimize downtime of machines and equipment
  • Provide technical support and customer training
  • Respond to emergency service calls and provide on-call technical phone support
  • Document all service activities and provide daily/weekly service reports
  • Collaborate with other Service Engineers to provide support and training

Requirements:

  • High school diploma or equivalent required; technical degree preferred
  • 3+ years of experience in equipment maintenance/service/repair
  • 2+ years of experience with mechanical design and structures
  • Excellent communication and organizational skills
  • Ability to lift 50 pounds and work in tight spaces

Work Environment:

The Service Engineer will work primarily on a manufacturing shop floor, which may involve exposure to hazards. The work environment may be moderate to loud, with temperatures varying from hot to cold. The ability to work in a fast-paced environment and adapt to changing situations is essential.


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