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Information Technology Support Specialist

1 month ago

College Station, Texas, United States Penn State University Full time
Job Summary:

The Applied Research Laboratory at Penn State University is seeking an undergraduate student to work in various information technology disciplines, including computing support, networking, systems administration, helpdesk support, and cybersecurity. The successful candidate will work up to 30 hours per week during the fall and spring semesters and 40 hours per week over the summer.

Responsibilities:
  • Providing end-user support, answering phones and emails
  • Assisting with installation, configuration, testing, maintenance, and support of computing and network hardware and software
  • Developing process and equipment documentation, and assisting with equipment inventory and auditing
  • Supporting cybersecurity initiatives
  • Assisting with programming and software development tasks

Requirements:
  • Excellent communication, customer service, technical writing, and organizational skills
  • Configuration, installation, and support of network equipment, as well as programming skills
  • Microsoft Windows systems in a domain environment, iOS, and Linux

Preferred Qualifications:
  • Experience with configuration, installation, and support of network equipment
  • Programming skills

Employment Requirements:
  • Must be a U.S. citizen
  • Must be a Penn State University student
  • Must be able to work up to 30 hours per week during the fall and spring semesters and 40 hours per week over the summer

Equal Employment Opportunity:
Penn State University is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.