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Facilities Operations Coordinator

2 months ago

Huntsville, Alabama, United States BGIS Full time
Job Overview

BGIS is currently in search of a Facilities Operations Coordinator to become a part of our dynamic team.

As a prominent provider of comprehensive real estate management solutions, BGIS specializes in facilities management, project oversight, energy efficiency, sustainability services, strategic workplace consulting, real estate solutions, and capital planning. Our extensive array of services, underpinned by effective systems, processes, and skilled personnel, empowers us to create and enhance environments that support our clients' success. Our team is committed to fostering improved business performance and enabling clients to concentrate on their primary operations.

KEY RESPONSIBILITIES

Dispatch Operations
  • Drafts correspondence for clients and team members.
  • Coordinates technician deployment for both scheduled and urgent requests.
  • Assists clients as needed, embodying BGIS's mission and values.
  • Handles incoming calls and documents pertinent information.
  • Communicates client information to service managers effectively.
Administrative Support
  • Enters maintenance agreements into relevant software systems.
  • Prepares monthly billing information for clients.
  • Creates proposals, presentations, meeting notes, and other documentation such as labels and envelopes.
  • Maintains accurate records of sales achievements and enhances service visibility.
  • Evaluates current service processes and implements improvements for efficiency.
  • Generates reports for regular meetings, including pipeline updates, sales summaries, maintenance project updates, manpower statistics, and employee expenses.
  • Tracks service projects through the management of contracts.
  • Monitors service sales by analyzing lost bids, successful bids, and ongoing proposals.
  • Keeps proposal logs up to date.
  • Develops software solutions to reduce reliance on printed materials, expedite workflows, and enhance the professional presentation of final products.
Required Knowledge and Skills
  • Proficient in Microsoft Office Suite - Word, Excel, PowerPoint, Outlook, and Visio; familiarity with SharePoint is a plus.
  • Ability to effectively review proposals, bids, contracts, and manpower reports.
  • Willingness to undertake additional responsibilities as assigned.
Our organizational culture is characterized by a strong blend of sound business practices and employee initiatives that promote personal and professional growth, work-life balance, health and wellness, and community engagement.

BGIS is an equal opportunity employer. We believe every employee deserves a workplace free from all forms of unlawful discrimination. We are dedicated to providing equal employment opportunities to all employees and applicants, regardless of race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or veteran status, genetic information, or any other basis prohibited by local, state, or federal law. This policy applies to all aspects of employment, including recruitment, advancement, assignment, and training.

BGIS is committed to enhancing our diversity by recruiting and retaining professionals from various backgrounds, including minorities and women. We recognize that our strength lies in the exceptional individuals within BGIS. Promoting diversity is a vital part of our ongoing pursuit of organizational excellence.

This commitment to Equal Employment Opportunity is both a social responsibility and a business necessity.

For any inquiries or concerns regarding Equal Employment Opportunity, employees are encouraged to reach out to their direct supervisor or the Human Resources Department without fear of retaliation.